Lead Business Analyst

4 weeks ago

Newark, United States City National Bank Full time

Overview:
**Lead Business Analyst**

**WHAT IS THE OPPORTUNITY?**

The Lead Business Analyst will drive the planning and execution for the development of solutions for our clients and colleagues. This individual will work closely with business users to understand their needs and translate them into process and technology requirements to solve business problems. This role will work with Technology, the Front Office, Client Servicing, Operations, and other stakeholders like Risk & Compliance, to ensure the delivery of high-quality solutions. This individual will also serve as a point person for a particular program/journey or workstream in execution.

Responsibilities include day-to-day execution of product routines, as well as planning, reporting, and transformation. This entails understanding client/colleague experience needs, process re-engineering, planning/project management, business/data analysis, creation of user stories, testing, and implementation activities. Activities may also include reporting, managing communications, training, and ongoing support of the introduction of new features and capabilities.

Experience with Salesforce nCino, Client Onboarding, Account Opening, and Client/Party Maintenance highly desired. Familiarity with Agile Product routines, Salesforce, Appian and management of day-to-day user support preferred.

This Lead Business Analyst must be highly independent but may be responsible for coaching Business Analysts and Associate Business Analysts in successful delivery.

**What you will do**
- Primary interface to our Consumer Bank Lending products team and supporting changes to those products on our current state platform while migration decisions to nCino are in progress.
- Drive product/program execution, including setting priorities, defining scope, and follow through to implementation and BAU support; proactively manage multiple stakeholders across functions and levels throughout execution lifecycle
- Facilitate, understand, and analyze business needs across stakeholders; includes the review, research, and documentation of current state
- With transition from current state to future state, ability to articulate business impacts (benefits and implications) to processes and risks & controls
- Own intake and prioritization process of new changes across multiple business processes and stakeholders
- Deliver project or release status updates as needed
- Assess business requirements and identify enhancements to design future state and create user stories for implementation
- Create basic mockups and wireframes accompanying business requirements to hand over to Technology for development
- Create acceptance criteria and perform/coordinate testing, working with impacted teams and Technology on defect resolution
- Serve as a point of contact for day-to-day support of platform users: answer questions, troubleshoot inquiries, log & track issues, and triage as appropriate to Technology; help with access and usage requests and needs; identify issues and work with the appropriate parties on remediation
- Help design and execute a broader support model, inclusive of self-service materials/capabilities and feature enhancements to minimize questions and avoid repeat issue escalation
- Create and maintain reports and dashboards as needed
- Actively drive team’s Agile Product Ownership evolution; participate as a Subject Matter Expert to support product roadmap and ensure alignment with CNB’s overall Transformation strategy
- All other appropriate duties as required

**Must-Have**
- Minimum 6 years in product management, business analysis, and/or technical support role
- Minimum 6 years strategy development, transformation, project management, working with senior leaders
- Minimum of 6 years business/process/data analytics experience
- Minimum 4 years of experience in a financial services operations environment
- Experience with Client Onboarding, Account Opening, and Client/Party Maintenance and workflow platforms
- Bachelor's Degree

**Skills and Knowledge**
- Ability to drive transformation and execution with technology
- Ability to resolve complex problems with mínimal guidance; excellent analysis, critical thinking, and problem-solving skills
- Ability to communicate effectively; excellent interpersonal, verbal, and written communication skills with demonstrated ability to effectively communicate with all levels of management
- Must be able to capture and critically evaluate gaps, requirements and translate into working solutions
- Must be able to get work done through others, influence, and prioritize
- Must be able to seek clarity and persevere through ambiguity; demonstrate flexibility and quickly adapt to changing priorities
- Working knowledge of Agile methodology and Product Management routines
- Prior banking experience and experience with process analysis and design
- Experience coaching or managing teams and providing constructive feedback
- Works on problems of diverse sco

  • Business Process Analyst Lead

    41 minutes ago

    Newark, United States City National Bank Full time

    Overview: **BUSINESS PROCESS ANALYST LEAD** **WHAT IS THE OPPORTUNITY?** **Banking and Investment Services Division** Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out...

  • Senior Business Analyst

    6 days ago

    Newark, United States Korn Ferry Full time

    We have partnered with our client in their search for a Senior Business Systems Analyst. Your Impact: Will act as subject matter expert in Salesforce, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business Leads user acceptance testing, develop test scripts and conduct test execution....

  • Business Analyst

    3 weeks ago

    Newark, United States Iris Software Inc. Full time

    Iris's client, a large insurance company, is currently searching for a strong for Business Analyst based in Newark, NJ to join their team.Our client has offices all over the world and has the global reach, advisory services and distribution power to meet the needs of issuers and investors worldwide.Job title: Business AnalystLocation: Newark, NJ (Hybrid 2 to...

  • CIAM Business Analyst

    1 day ago

    Newark, United States JSR Tech Consulting Full time

    Senior Business Systems Analyst Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you'll unlock an exciting and...

  • Business Analyst

    4 weeks ago

    Newark, United States Iris Software Inc. Full time

    Iris's client, a large insurance company, is currently searching for a strong for Business Analyst based in Newark, NJ to join their team.Our client has offices all over the world and has the global reach, advisory services and distribution power to meet the needs of issuers and investors worldwide.Job title: Business AnalystLocation: Newark, NJ (Hybrid 2 to...

  • Business Analyst

    4 weeks ago

    Newark, United States Iris Software Inc. Full time

    Iris's client, a large insurance company, is currently searching for a strong for Business Analyst based in Newark, NJ to join their team.Our client has offices all over the world and has the global reach, advisory services and distribution power to meet the needs of issuers and investors worldwide.Job title: Business AnalystLocation: Newark, NJ (Hybrid 2 to...

  • Business Analyst

    4 weeks ago

    Newark, United States Iris Software Inc. Full time

    Iris's client, a large insurance company, is currently searching for a strong for Business Analyst based in Newark, NJ to join their team.Our client has offices all over the world and has the global reach, advisory services and distribution power to meet the needs of issuers and investors worldwide.Job title: Business AnalystLocation: Newark, NJ (Hybrid 2 to...

  • Business Continuity Analyst

    2 weeks ago

    Newark, United States US Tech Solutions Full time

    Business Continuity Analyst Newark, DE/ Indianapolis, IN/ Newton, MA/ Sterling, VA 6 Months Contract to Perm Work Mode: Hybrid (1-2 days a week onsite) The business Continuity Analyst will work in coordination with the Business Continuity Manager to support the enterprise-wide Crisis Management and Business Continuity program. Responsibilities: Assist the...

  • Business Analyst I

    3 days ago

    Newark, United States Spectraforce Technologies Full time

    Role: Business Analyst I Duration: 2 Months Location: Newark, NJ (Hybrid 2-3 days/week) Job Responsibilities: Researching specific PropTech verticals in-depth to understand the best technologies and firms for further exploration and/or for potential pilot programs in specific PGIM Real Estate asset classes, regions, or focus areas Connecting with internal...

  • Senior Business Analyst

    6 days ago

    Newark, United States Colsh Consultants LLC. Full time

    The Senior Business Analystcollaborates with organizational stakeholders and senior management toestablish and implement processes that enhance efficiency, and improve workproducts for the enterprise. Will serve as a liaison between thebusiness community and Information Services (I.S.). This position elicits andanalyzes business needs for highly complex...

  • Business Analyst: Change Management

    6 days ago

    Newark, United States Clovity Full time

    Business Analyst: Change management Newark, DE 6 months contract Pay rate: $48.57/hr W2 Role Responsibilities - Partner with change sponsors implement changes for Consumer Credit Assistance projects spanning across all bank products. - Oversight for all initiative intake, prioritization, change management and agent readiness requirements. - Plans,...

  • Technical Business Systems Analyst

    6 days ago

    Newark, United States JSR Tech Consulting Full time

    Job Description: Technical/Business systems analyst with extensive annuities experience. Strong analytical skills and experienced in Production support and triaging Knowledge of Pru's Annuities ecosystem a plus Ability to prioritize and pursue resolution of issues raised Technically knowledgeable around JSON, XML, XSLT, Javascript(a plus), conceptual...

  • Technical Business Systems Analyst

    4 weeks ago

    Newark, United States JSR Tech Consulting Full time

    Job description : Technical/Business systems analyst with extensive annuities experience. Experience with configuration on the FAST Policy Administration Platform Strong analytical skills and experienced in Production support and triaging. Ability to prioritize and pursue resolution of issues raised. Technically knowledgeable around JSON, XML, XSLT,...

  • Business Systems Analyst with .Net

    4 hours ago

    Newark, United States SpikeIT Global Solutions, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionJob title: Business Systems Analyst with .Net Location: Newark, NJ Job summary:Education, Experience and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field.5 years of experience as a Systems Analyst or similar role, with a focus on customer-facing...

  • Business Systems Analyst with .Net

    1 week ago

    Newark, United States SpikeIT Global Solutions, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionJob title: Business Systems Analyst with .Net Location: Newark, NJ Job summary:Education, Experience and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field.5 years of experience as a Systems Analyst or similar role, with a focus on customer-facing...

  • FP&A Business Partner/Financial Analyst

    1 day ago

    Newark, United States BioCentriq Full time

    Description This role is a hybrid and multi-faceted role. Person Reports To - Chief Financial Officer Supervises - N/A Essential Functions - The FP&A Finance Business Partner/Financial Analyst, will be responsible for the day-to-day financial planning and business partnering with business leaders on scenario planning and strategic initiatives at NJII....

  • Tech Lead Salesforce Engineer

    4 hours ago

    Newark, United States VSG Business Solutions LLC Full time

    Job DescriptionJob DescriptionNotes: Experience in the Salesforce ecosystem of at least 10yrs.At least 3-4 yrs of Tech lead experience Financial industries experience preferred.At least 3 Salesforce certifications.What You'll Do:Lead Platform Engineer will partner with product owners, tech leads, designers, engineers, and delivery professionals to...

  • Business System Analyst(QA

    5 hours ago

    Newark, United States Techtriad Team - T3 Full time

    UPDATE: manager would like to consider resources with SQL, Postman, Swagger, Automation testing tools, API documentation, Cloud experience, Angular/REACT (a +), understanding how to read java also a +, Group Insi exp a +. Role: Business Systems AnalystLocation: Newark, NJ Target Start Date: ASAPYears of Experience: Level 2 (3 to

  • Business Support Specialist

    2 days ago

    Newark, United States Axelon Full time

    Business Support Specialist Newark, NJ 6 Months + •Daily use of SAP to review customer bill payment history. •Daily follow up on customer inquiries regarding their Energy Efficiency program On Bill Repayment OBR obligations and OBR exception reviews •Liaising with Residential program Implementation Contractor and their customer care vendor, Client's...

  • Business Systems Analyst

    1 month ago

    Newark, United States JSR Tech Consulting Full time

    Hybrid - 2-3 days/week in Newark. Long term contract to hire position. **In this role you will**: - Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. - Leading ongoing reviews of business processes and developing optimization strategies. - Staying up-to-date on the latest...