Business Process Analyst Lead

2 weeks ago

Newark, United States City National Bank Full time

Overview:
**BUSINESS PROCESS ANALYST LEAD**

**WHAT IS THE OPPORTUNITY?**

**Banking and Investment Services Division**
Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.

**What you will do**
- Gather input from stakeholders, via interviews, facilitated requirements workshops, document analysis, surveys, site visits, business process analysis, work flow and task analysis, ensuring the right questions are asked to produce essential requirements, troubleshoot issues, perform root cause analysis, etc.
- Analyze and measure the effectiveness of existing business processes and develops repeatable and quantifiable business process improvements to meet scalability, risk management, and quality goals.
- Work collaboratively across the business functions to challenge current state processes, and test and develop innovative future state processes, while understanding and communicating upstream/downstream impact of proposed changes.
- Lead training plan development, developing user documentation (e.g. checklists, reference guides, etc.), and user training to ensure sustainability of enhanced processes and controls.
- Assist with remediating process and control gaps and issues, including analyses of potential enhancements to the original approach, to determine and build the best solution available within constraints and capabilities.
- Collaborate with the Process Documentation team to document each process, sub-process, and corresponding controls, which includes procedures, desktop procedures, process with control maps, metrics with guardrails, on-going monitoring routines, and issue escalation processes.
- Communicate project status and milestone completion to Manager and key business stakeholders.
- Assist with defining the change management / user adoption strategy and metrics.
- Support development, implementation, and continuous improvement of tools, templates, and best practices that support process and control improvement activities.
- Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals.
- Act as brand ambassador of the Business Process & Controls Improvement team by developing solid working relationships across the organization as to facilitate communication and strategic partnerships.
- Contribute to ad-hoc assignments and special projects.

**Must-Have**
- Bachelor's Degree or equivalent
- Minimum of 8 years of experience in financial services
- Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity

**Skills and Knowledge**
- Strong understanding of the fundamental principles of banking, project management, and business control work
- Strong analytical and complex problem-solving skills
- Strong interpersonal, verbal, and written communication skills
- Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio
- Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
- Ability to work independently and in a self-directed manner
- Ability to interact with all levels of management
- Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor

**Compensation**

Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
- **To be considered for this position you must meet at least these basic qualifications**

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

**Benefits and Perks**

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

**INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without rega

  • Business Process Analyst

    5 days ago

    Newark, United States City National Bank Full time

    Overview: **BUSINESS PROCESS ANALYST** **WHAT IS THE OPPORTUNITY?** Strategy & Transformation team plays an integral role in leading the strategic vision and execution of all Banking & Investment Service operations. The Business Process Analyst will facilitate generation of process requirements based on defined business needs. The Process Analyst will...

  • Lead Business Analyst

    1 month ago

    Newark, United States City National Bank Full time

    Overview: **Lead Business Analyst** **WHAT IS THE OPPORTUNITY?** The Lead Business Analyst will drive the planning and execution for the development of solutions for our clients and colleagues. This individual will work closely with business users to understand their needs and translate them into process and technology requirements to solve business...

  • Process Analyst

    5 hours ago

    Newark, United States Magnit Full time

    Work Authorization : Green Card, US Citizen, Other valid work visa (Only on W2)Preferred years of experience : 6+ YearsTravel Required : No travel requiredShift timings: 8am - 5pmAs a member of the Business Process Improvement (BPI) team, the Process Analyst plays a key role in projects to develop automated solutions for targeted processes. Working under...

  • Senior Business Analyst

    3 weeks ago

    Newark, United States Korn Ferry Full time

    We have partnered with our client in their search for a Senior Business Systems Analyst. Your Impact: Will act as subject matter expert in Salesforce, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business Leads user acceptance testing, develop test scripts and conduct test execution....

  • CIAM Business Analyst

    2 weeks ago

    Newark, United States JSR Tech Consulting Full time

    Senior Business Systems Analyst Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you'll unlock an exciting and...

  • Technical Business Analyst

    4 days ago

    Newark, United States Pennsylvania Enterprise Full time

    **Job Overview**: **Roles & Responsibilities**: - Collaborate with business stakeholders to understand their challenges and objectives - Conduct interviews, workshops, and surveys to gather business requirements - Analyze current business processes and propose improvements or new system requirements - Utilize data analytics tools to analyze large datasets,...

  • Business Continuity Analyst

    4 weeks ago

    Newark, United States US Tech Solutions Full time

    Business Continuity Analyst Newark, DE/ Indianapolis, IN/ Newton, MA/ Sterling, VA 6 Months Contract to Perm Work Mode: Hybrid (1-2 days a week onsite) The business Continuity Analyst will work in coordination with the Business Continuity Manager to support the enterprise-wide Crisis Management and Business Continuity program. Responsibilities: Assist the...

  • Business Continuity Analyst

    1 week ago

    Newark, United States Onward Search Full time

    Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All contractors will be paid as W2 employees.Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Business Continuity and Crisis...

  • Business Process Consultant

    1 month ago

    Newark, United States VeeAR Projects Full time

    Responsibilities: Conduct needs analysis, value stream mapping, current state process mappings, and identify solutions to business challenges. Compile business data using knowledge specific to sales and marketing teams to gain insight into a business organization and current operating structures and work closely with data scientists to evaluate...

  • Business Analyst I

    2 weeks ago

    Newark, United States Spectraforce Technologies Full time

    Role: Business Analyst I Duration: 2 Months Location: Newark, NJ (Hybrid 2-3 days/week) Job Responsibilities: Researching specific PropTech verticals in-depth to understand the best technologies and firms for further exploration and/or for potential pilot programs in specific PGIM Real Estate asset classes, regions, or focus areas Connecting with internal...

  • HR System Business Analyst

    5 days ago

    Newark, United States SpikeIT Global Solutions Inc Full time

    Company Description Job Description Job Title : Business Analyst / HR System Location : Newark, NJ Duration : 12 months contract Description: The Benefit Systems Analyst is responsible on behalf of the Benefits Department for the day-to-day operations of the current ePersonality (eP)/Highline Payroll/HRIS system, and will be responsible for ongoing...

  • Senior Business Analyst

    10 hours ago

    Newark, United States Broadridge Full time

    Broadridge is hiring! We are looking for a Business Analyst to work remotely on contract basis. The BA will drive the collation, creation and maintenance of various types of business and user documentation. This individual will work with the Business, IT and functional partners and senior leads to gain and analyze business requirements and build crucial...

  • Business Support Specialist

    2 weeks ago

    Newark, United States Axelon Full time

    Business Support Specialist Newark, NJ 6 Months + •Daily use of SAP to review customer bill payment history. •Daily follow up on customer inquiries regarding their Energy Efficiency program On Bill Repayment OBR obligations and OBR exception reviews •Liaising with Residential program Implementation Contractor and their customer care vendor, Client's...

  • Business Support Specialist

    1 week ago

    Newark, United States Axelon Full time

    Business Support Specialist Newark, NJ 6 Months + Location: Work Location is hybrid. We report one day per week in the Newark " Daily use of SAP to review customer bill payment history. " Daily follow up on customer inquiries regarding their Energy Efficiency program On Bill Repayment OBR obligations and OBR exception reviews " Liaising with Residential...

  • Business Support Specialist

    1 week ago

    Newark, United States Axelon Full time

    Business Support Specialist Newark, NJ 6 Months + Location: Work Location is hybrid. We report one day per week in the Newark •Daily use of SAP to review customer bill payment history. •Daily follow up on customer inquiries regarding their Energy Efficiency program On Bill Repayment OBR obligations and OBR exception reviews •Liaising with...

  • Business Analyst with medicare

    5 days ago

    Newark, United States Georgia IT Inc Full time

    Job Title - Business Analyst with medicare Location - Newark, NJ Duration - Contract Rate - DOE Work Authorization - USC, GC, GC-EAD, H4EAD, TN, L2EAD Job Description This position is responsible for the ability to understand and abide by Federal Centers for Medicare and Medicaid Services guidance SkillSet - 6-8 years of experience in Medicare for...

  • Formulation Process Analyst

    5 days ago

    Newark, United States AstraZeneca Full time

    Job DescriptionThis is a first shift (Day) role with hours 6am-3pm M-F. Accountabilities:As a Process Analyst, you will provide analytical and process improvement support to the pharmaceutical operations in Formulation. You will build and maximise an advanced knowledge and understanding of production processes, identify opportunities for process improvement...

  • LEAD Technical Analyst Assistant

    7 days ago

    Newark, United States La Casa De Don Pedro Full time

    About Us La Casa de Don Pedro, Inc. (LCDP) was founded in 1972 by a group of local activists seeking to establisheducational and charitable programs to meet the needs of Newark’s Puerto Rican community. Named in honor of Don Pedro Albizu Campos, LCDP has since evolved to become the largest Latinx-led organization in the state of New Jersey, serving 50,000...

  • Business Systems Analyst with .Net

    2 weeks ago

    Newark, United States SpikeIT Global Solutions, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionJob title: Business Systems Analyst with .Net Location: Newark, NJ Job summary:Education, Experience and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field.5 years of experience as a Systems Analyst or similar role, with a focus on customer-facing...

  • Business Systems Analyst with .Net

    3 weeks ago

    Newark, United States SpikeIT Global Solutions, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionJob title: Business Systems Analyst with .Net Location: Newark, NJ Job summary:Education, Experience and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field.5 years of experience as a Systems Analyst or similar role, with a focus on customer-facing...