Head of Operations Research

3 weeks ago


San Francisco Bay Area, United States Mochi Health Full time

In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic - we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.

As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.

Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health

We are seeking an innovative and strategic Head of Operations Research to join our dynamic team. This role is pivotal in driving our mission to provide efficient, effective, and evidence-based telehealth services. The Head of Operations Research will lead the charge in optimizing our operations, improving patient outcomes, and ensuring that our services are accessible and affordable.

**Responsibilities**:

- Develop and implement research-based strategies to enhance operational efficiency and effectiveness across all aspects of Mochi Health
- Utilize advanced analytical methods to gather, analyze, and interpret data to drive decision-making processes and operational improvements
- Identify, design, and implement process improvements to streamline operations, reduce costs, and improve patient care outcomes
- Work closely with cross-functional teams, including clinical, technical, and administrative staff, to align operational research initiatives with overall organizational goals
- Develop and monitor key performance indicators (KPIs) to assess the effectiveness of operational strategies and make data-driven recommendations for continuous improvement
- Optimize resource allocation, including staffing, technology, and financial resources, to ensure maximum efficiency and impact
- Ensure all operations research activities comply with regulatory standards and contribute to the highest quality of patient care

**Requirements**:

- Bachelor's degree in Information Technology, Mathematics, or Statistics preferred.
- Proven track record in operations research, with at least 5-7 years of experience in a leadership role
- Proficient in using operations research tools and software, such as Python
- Strong analytical and quantitative skills, with expertise in data analysis, modeling, and simulation
- Demonstrated ability to lead and inspire teams, manage complex projects, and drive organizational change
- Excellent communication and interpersonal skills, with the ability to convey complex concepts to non-technical stakeholders
- A proactive and innovative thinker with a passion for improving healthcare operations and patient outcomes

**Benefits**:

- Medical/Dental/Vision Insurance
- Company Paid Life Insurance
- 401k with Company matching
- Competitive PTO and Company Holidays
- Team lunches to facilitate bonding and connection
- Emphasis on Wellness: Group activities, mindfulness exercises, physical exercise
- Frequent office hangouts and meetups outside of work

This role will be onsite 5 days a week in our San Francisco office.


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