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Customer Service

3 months ago

Fall River, United States Platinum Home Services, Inc. Full time

Platinum Home Services, a trusted provider in the plumbing, heating, and cooling industry, is seeking a dedicated and organized Office Administrator to join our dynamic team. This is a full-time position with working hours from Monday to Friday.

**Responsibilities**:

- Dispatch technicians to their job sites effectively and efficiently.
- Answer incoming phone calls and address customer inquiries professionally.
- Schedule service calls and ensure timely follow-up.

**Qualifications**:

- Proficient computer skills are a must.
- Previous experience in plumbing, heating, and cooling is a plus.
- Strong communication and organizational skills.
- Ability to multitask and handle a fast-paced environment.

**Benefits**:

- Fully paid health insurance after 90 days of employment.

Pay: $16.00 - $22.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Dispatching: 1 year (preferred)

Ability to Commute:

- Fall River, MA 02724 (required)

Ability to Relocate:

- Fall River, MA 02724: Relocate before starting work (required)

Work Location: In person