![Sam Leman Automotive Group](https://media.trabajo.org/img/noimg.jpg)
Automotive Service Advisor
4 weeks ago
**Willing to Train the right individual with mechanical experience**
**Benefits**:
- Health Ins
- Vision
- Dental
- Matching 401K Plan
- Aggressive compensation package
- Free Life Insurance
- Excellent working environment
- Gym memberships and wellness program
- and much more
Principal Duties and Responsibilities:
- Greet all customers promptly and provide timely professional service.
- Use state of the art technology to ensure customer satisfaction and loyalty.
- Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, and resolving customer concerns.
- Provide repair estimates as needed and help prioritize with customers.
- Coordinate activities to ensure repair work is fixed and completed on time.
- Obtain the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
- Inspect every finished repair order for proper completion, pricing accuracy, and legibility.
- Identify repeat customers and treat them accordingly.
- Contact customers to remind them of service appointments and/or when scheduled maintenance is due.
- Document repair order changes.
Work requires standing on your feet for long periods of time, walking, working indoors and outdoors, reaching, bending, getting in and out of all types of vehicles, data entry on keyboards and tablets, using the telephone while entering data, using common business machines including copiers, cash registers, credit card processing devices, computers and tablets.
Education, training and/or knowledge and skills stated above.
- High School degree or equivalent preferred.
- Valid driver’s license with clean driving record.
- Previous service experience is a plus
EXPERIENCE:
- 2 years in an automotive service environment preferred.
- Or, 2 or more years in retail sales environment.
Pay: $50,000.00 - $90,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Shift:
- Day shift
**Education**:
- High school or equivalent (preferred)
**Experience**:
- automotive service related: 2 years (preferred)
License/Certification:
- Driver's License (required)
Work Location: In person
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