T-mobile - Bilingual (Mandarin) Sales Associate

3 weeks ago

Rowland Heights, United States T-Mobile (MobileOne, LLC) Full time

**Requirements**:
**In order to be a Retail Sales Representative, you need to have the following**:

- Customer service and/or sales experience preferred, Retail environment a plus.
- Authorization to work in the United States.
- Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws).
- A high-school diploma or GED and be at least 18 years of age
- Mobileone, LLC Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated._
- _

**Job Summary**
**Retail Sales Representatives are an essential part of bringing knowledge and expertise of T-Mobile products and services to our customers. They're individuals that go above and beyond to assist and educate customers on the most innovative technology out there. They come to work with an energetic and uplifting attitude with a willingness to help, and have fun doing so. These individuals are self-motivated and thrive in a fast-paced environment where technology and the customer experience are continuously evolving. They consider themselves a team player and strive to achieve goals set before them. They are eager to learn, share knowledge, and succeed. We will give you all the tools and training to create a successful career. Come Grow with Us**

**Responsibilities**:

- Assisting and selling to our customers, while providing an exemplary customer experience and building loyalty by:

- Approaching customers with confidence and assessing the needs and concerns of customers by building a genuine relationship with them.
- Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
- Assess and recommend the right plan for your customer, while taking a hands-on approach to assure success through the customer on-boarding process.
- Knowledgeable in finding the right-fit for the customers correct phone, mobile technology, and rate plan package.
- Approaching service and sales needs with composure, integrity and compassion.
- Becomes skilled through training and development to become an operational, customer service, and sales expert:

- Obtaining or receiving merchandise, totaling bills, accepting payments and making change for customers in a retail T-Mobile Store.
- Perform all required opening and closing duties.
- Meet and exceed monthly revenue and profit targets.
- Research and memorize T-Mobile's products and services lineup.
- Utilize excellent training to become a Mobile Expert
- Support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date.
- Consistently act in the best interest of the company.

**Pay**
Sales $16.90 - $31.50 / hour
- The pay range above represents hourly wage and potential commission._

**Benefits**
**We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life.**

**Part-Time Employees**
- 401(k) Retirement Savings
- No Cost Mental Health Program
- Daily Pay
- Discounted T-Mobile Cellular Service

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