Mobile Crisis Specialist

2 weeks ago

Media, United States Elwyn Full time

**Hours**:Full Time 12pm to 8pm

***: As a member of the Children's Mobile Team the Mobile Crisis Worker (MCW) is responsible for responding to mental health crises upon dispatch from the Department Behavioral Health Intellectual Disabilities Service (DBHIDS). The MCW's function is to work with children, adolescents and their families to assess and de-escalate a crisis, determine the level of care necessary to meet the individual's needs, develop alternatives to involuntary hospitalization through conducting assessments, treatment planning, counseling, and coordination of community care linkages and discharge process. The MCW will also coordinate the involuntary hospitalization process in situations where individuals present as dangerous to themselves or others. The MCW will act as an advocate and represent the needs and rights of persons served with outside social service agencies, families, etc.

**DUTIES AND RESPONSIBILITIES**:

- Provide an assessment and interventions in person and by telephone for adolescents, and children throughout region 2 of Philadelphia, wherever the crisis is occurring
- Develop and implement a crisis stabilization plan
- Complete Emergency Care Provider Intake
- Provide all appropriate documentation set forth by Director including intakes, progress notes, medical charting, discharge plans, and individual assessments
- Advocate for individuals served with outside agencies including, but not limited to Social Security, Department of Public Welfare, and DBHIDS
- Interface with families of persons served and other interested parties
- Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers such as speech therapy, physical therapy, and occupational therapy as relevant to providing emergent services
- Intervene in crisis situations
- Attend scheduled staff team meetings and appropriate inservice training as directed by supervisor
- Participate as a member of the interdisciplinary team; maintain complete and accurate clinical record
- Conduct fire drills and building inspections and provide the appropriate documentation for same
- Remain on duty until relieved
- Maintain current certification/re-certification of CPR, First Aid and Medication Administration certification
- Provide counseling, guidance, support, resources and encouragement to persons served to take responsibility for and actively participate in their own recovery
- Collaborate with the team to promote a team culture in which each person's point of view, experiences, and preferences are recognized, understood, and respected, and in which the person' self-determination and decision making in treatment planning are maximized and supported
- Cross train as a case manager within the Children's Mobile Intervention Service
- Perform cardiopulmonary resuscitation (CPR), and crisis intervention techniques using agency-trained protocols
- Perform other duties as assigned

**IMMEDIATE SUPERVISOR**: Clinical Supervisor

**DIRECT REPORTS**: None

**CONTACTS**:Individuals served and their families and caregivers, staff, general public, funding source representatives, program evaluation personnel, related professional agencies/social service agencies, community mental health centers and hospitals, advocacy groups, county and state government representatives, employers and other stakeholders

**EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS**:

- Bachelor 's degree in a human service field (Behavioral Health, Social Work, Psychology, Education, Criminal Justice)
- One (1) year behavioral healthcare experience in a child or adolescent setting
- Knowledge of drug and alcohol services available in the Philadelphia area
- Demonstrated ability to work effectively as part of a team
- Must be able to perform CPR and crisis intervention techniques using agency-trained protocols
- Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
- Must have current, valid driver's license in state of residence, three (3) years driving experience, and acceptable driving record
- Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract._

**Elwyn is an Equal Opportunity Employer**. _Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation._

Compensation: N/A

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