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Certified Recovery Specialist

4 months ago

Media, United States Manifesto Health Full time
Job DescriptionJob Description

Certified Recovery Specialist: Lead Peer Coach

WHO WE ARE: 

Manifesto Health (MH) is a substance use recovery support service providing on-demand peer support, recovery coaching, and peer-led care navigation via an interactive mobile app and in-person services.

Our employee assistance services improve long-term outcomes and reduce costs with hands-on care management that is accessible, affordable, and effective. 

We are people helping people, scaled by technology, supervised by clinicians, and integrated with wider systems of care.

 

POSITION SUMMARY:

We are seeking a qualified and experienced Lead Peer Coach to join a direct care team of Certified Recovery Specialists (CRSs). The ideal candidate will hold a recovery specialist certification, or obtain one within three months of hire, have a minimum of 2 years of sustained recovery, and a minimum of 2 years of direct care experience in the behavioral health field. The Lead Peer Coach will play a crucial role in leading outreach efforts, providing hands-on recovery support sessions and care management, and ensuring effective care navigation and coordination with treatment providers for individuals with substance use and co-occurring mental health issues. 

MH’s Certified Recovery Specialists (CRSs) engage, inspire, and facilitate meaningful recovery support services. They assist and encourage clients to explore, create, and meet their own recovery goals. CRSs promote and reinforce Manifesto’s recovery-oriented and purpose-driven culture in which each client’s unique values are recognized, understood, respected, and integrated into services and programming. Additionally, our CRSs provide in-the-moment support and respond to critical situations with high-touch engagement and de-escalation skills which support a least restrictive environment for individuals experiencing difficulties or crises related to a mental health/addiction challenge.

A CRS is a trained professional with success in their own recovery also referred to as “lived experience.” Because of their lived experience, such persons have expertise that professional training cannot replicate. The CRS has experienced significant recovery that qualifies their ability to provide peer support services. CRS offers peer support to individuals who have similar life experiences and acts as a positive role model, mentor, advocator, and motivator. The Lead Peer Coach is a member of MH’s interdisciplinary team and participates in the development of personal recovery plans with an emphasis on sustainable, long-term recovery and professional development. They will report to and be directly supervised by MH’s Clinical Team and Clinical Director.

 

Qualifications

  • Have an active Certified Recovery Specialist credential or gain certification within the first 3 months of hire

  • Have a minimum of 2 years of sustained recovery and minimum of 2 years of direct care experience in the behavioral health field

  • Demonstrates the Manifesto mission, purpose, and core values in everyday language and contact with internal and external stakeholders

  • Draws upon own personal recovery experience with mental health/addiction challenges as a basis for engagement with members as a peer, and to validate members’ own lived experiences

  • Assists clients with voicing their strengths, interests and goals throughout their services including: goal plans, crisis plans and other methods of expressing individual preferences

  • Utilizes a comprehensive resource guide and educates members served about local community supports and resources

  • Supports clients served in developing strategies to reduce self-stigma

  • Engages and communicates with a wide range of clients served, especially those who are struggling to be active in their own recovery

  • Actively participates in multidisciplinary team meetings and supervision by clinical team

  • Participates in verbal de-escalation and interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all

  • Travels locally to provide outreach to clients served in the community 

  • Must complete all provided training courses including Crisis Prevention, Mental Health First Aid, Naloxone training, and internal training courses in Motivational Interviewing, Acceptance and Commitment Therapy (ACT), and Manifesto Health curriculum

Skills

  • Knowledge of recovery focused, strengths-based work in mental health/addiction recovery

  • Willing to understand each client’s unique circumstances, personal preferences, and goals and incorporate them into daily work as well as any needed crisis response 

  • Strong knowledge of relevant community resources and methods for accessing them

  • Strong communication, writing, and typing/computer skills

 

Certified Recovery Specialists must conduct themselves in accordance with Manifesto’s Code of Ethics outlined below:

  • Agree to maintain a minimum of weekly clinical supervision sessions totaling at least 4 hours of documented clinical supervision per month.

  • Accurately identify my qualifications, expertise, and certifications to all whom I serve and to the public.

  • Make public statements or comments that are true and reflect current and accurate information.

  • Remain free from any substances that affect my ability and capacity to perform my duties as a Certified Recovery Specialist.

  • Recognize personal issues, behaviors, or conditions that may impact my performance as a CRS.

  • Maintain regular supervision and ongoing support with a person or community of persons with whom I can address challenging personal issues, behaviors, or conditions that may negatively affect my own recovery. I understand that misconduct may result in the suspension of my credentials.

  • Respect and acknowledge the professional efforts and contributions of others and not declare or imply credit as my own. If involved in research, I shall give credit to those who contribute to the research.

  • Maintain required documentation for all client records as required by State and Federal requirements and make certain that records are documented honestly and stored securely. Agency disposal of records policies shall be adhered to.

  • Protect the privacy and confidentiality of persons served in adherence with Federal Confidentiality, HIPAA laws, local jurisdiction, and state laws and regulations. This includes electronic privacy standards (social media, texting, video conferencing, etc.).

  • Use client contact information in accordance with agency policy.

 

Conflict Of Interest As a Certified Recovery Specialist

  • Reveal any perceived conflict of interest immediately to my professional supervisor and remove myself from the peer recovery specialist relationship as required.

  • Disclose any existing or pre-existing professional, social, or business relationships with the person(s) served. I shall determine, in consultation with my professional supervisor, whether existing or pre-existing relationships interfere with my ability to provide recovery specialist services.

  • Inform clients of costs of services as established by the agency for which I am employed and not charge the person served beyond fees established.

 

Peer Supporter/Client Relationship As a Certified Recovery Specialist

  • Clearly explain my role and responsibilities to those I serve.

  • Terminate the relationship with a person(s) served when services appear no longer of benefit and respect the rights of the person served to terminate services at their request.

  • Request a change in my role as a CRS with a person being served if the person served requests a change.

  • Not engage in sexual activities or personal relationships with persons served in my role as a CRS, or members of the immediate family of the person(s) served.

  • Set clear, appropriate, and culturally sensitive boundaries with all persons served.

  • If at any point I feel I am unable to meet any of these requirements, I will immediately cease performance as a CRS and seek professional assistance.

 

Technical

  • Proficient in Google Suite, PowerPoint, electronic health record documentation, Client Progress Notes/Recovery Plans, and project management tools

  • Familiarity with Slack

 

Equal Opportunity Employer: Manifesto celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, veteran status, behavioral health status or any other basis covered by appropriate law. Our employment decisions are based on qualifications, merit, and agency need.

Compensation: Hourly ($22–$25), Fulltime (35-40 hrs/week), commensurate with experience.

Location: This full-time position is based in Media, PA

Requests From Us:

  • Cover letter, outlining both the interest in and suitability for this position

  • Resume, including specific dates and results for each professional role and educational program

  • Two writing samples that were authored by you

Company DescriptionManifesto Health (MH) is a substance use recovery support service providing on-demand peer support, recovery coaching, and peer-led care navigation via an interactive mobile app and in-person services.

Our employee assistance services improve long-term outcomes and reduce costs with hands-on care management that is accessible, affordable, and effective.

We are people helping people, scaled by technology, supervised by clinicians, and integrated with wider systems of care.Company DescriptionManifesto Health (MH) is a substance use recovery support service providing on-demand peer support, recovery coaching, and peer-led care navigation via an interactive mobile app and in-person services.\r
\r
Our employee assistance services improve long-term outcomes and reduce costs with hands-on care management that is accessible, affordable, and effective. \r
\r
We are people helping people, scaled by technology, supervised by clinicians, and integrated with wider systems of care.