Resident Service Coordinator

4 weeks ago

Boston, United States Beacon Communities LLC Full time

Resident Service Coordinator, Lenox / Camden Apartments - Boston, MA
**$3,500 SIGN-ON BONUS FOR NEW HIRES**

The Resident Service Coordinator (RSC) develops and coordinates support services for residents. The RSC will ensure resident and community success through close work with property management, building and sustaining relationships with local and regional partners, planning programs and other on-site opportunities for residents, and working one-on-one with residents to assist them in achieving their goals and maintaining housing stability. Bilingual in English/Spanish required - communicating in English and Spanish is necessary to perform the essential functions of the RSC role at Lenox and Camden Apartments.

**Resident Service Coordinator Role**:

- Assess and coordinate resident referrals and resources by recommending solutions to resolve resident issues impacting their life and refer them to suitable community services, resources and entitlement programs, as appropriate.
- Build relationships with residents to better understand their aspirations and goals and connect them with local resources and opportunities.
- Create partnerships with local organizations to successfully implement community engagement initiatives including implementation of required contracts.
- Assist elders or those at-risk, and non-elderly residents with disabilities to maintain living independently through collaboration and coordination of programs with wellness nurse/health care agency to addresses common health concerns such as, fall prevention, nutrition, grief and loss, medication management, dealing with incontinence, healthy weight loss, brain health/improving cognitive functions and general social-emotional wellbeing.
- Lead coordination of resident support and resources on housing stabilization issues such as late rent payments, housekeeping, and other lease violations.
- Collaborate with property management team to develop program budgets that reflect needs of the resident population and that comply with program finance obligations.
- Create consistent outreach and communication with residents including completing new resident assessments, newsletters, flyers, monthly calendars, telephone calls and door knocking.
- Use Beacon’s data collection and analysis systems to document services provided to residents and outcomes achieved.
- Track and monitor the property’s Community Engagement budget.
- Processes Reasonable Accommodation requests for residents with disabilities.
- Collaborate with the property management team and attend weekly meetings as required.

Minimum Qualifications

**Knowledge, Skills and Abilities**:

- Bilingual in English and Spanish required.
- Experience working with older adults, and issues relating to isolation, health and wellness and other social determinants of health.
- Experience working with youth and families and issues relating to workforce development, youth enrichment, education and asset building.
- Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services.
- Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but not limited to, residents, senior staff, volunteers, interns, and community partners
- Ability to collect, track and understand data in order to assess programs and partnerships and inform strategies.
- Proficiency with technology and an interest in learning how to integrate new technology-based tools and resources into programming.
- Operate in a timely manner, with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners.
- Excellent communication, organization, problem-solving and writing skills.
- Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs.
- Knowledge of Yardi, Property Management databases, FamilyMetrics is a plus.
- Knowledge of federal, state and local policies affecting housing is a plus.
- Ability to work some weekends and evenings is required.

**Education & Experience**:

- Bachelor’s degree with a focus in social work, human services, public health, or community development and/or 3-5 years’ equivalent work experience providing services in a Housing/Multi-Family housing environment, or a private, non-profit social service organization serving youth and families / seniors and people with disabilities.

**$3,500 sign-on bonus is for new hires only. $1,166.00 payable with first paycheck. $2,334.00 payable after first 90 days.

**Benefits Offered**:

- Medical, Dental and Vision insurance, beginning on the first of the month after hire.
- 401(k) with company match, short term disability and long term disability insurance.
- 3 weeks’ paid vacation, 13 paid holidays.
- Summer flex scheduling options to allow for early releases on Friday from

  • Resident Service Coordinator

    2 days ago

    Boston, United States Roxbury Tenants of Harvard Full time

    Job Description Job Description Roxbury Tenants of Harvard Association, Inc. (RTH) is a private 501(c)(3) multi-service non-profit housing and human service organization founded in 1969 by Mission Hill residents and Harvard University students. Our mission is to preserve the unique character of the neighborhood by moderating the expansion of local...

  • Resident Service Coordinator

    1 week ago

    Boston, United States Roxbury Tenants of Harvard Full time

    Job DescriptionJob DescriptionRoxbury Tenants of Harvard Association, Inc. (RTH) is a private 501(c)(3) multi-service non-profit housing and human service organization founded in 1969 by Mission Hill residents and Harvard University students. Our mission is to preserve the unique character of the neighborhood by moderating the expansion of local institutions...

  • Resident Service Coordinator

    1 week ago

    Boston, United States Roxbury Tenants of Harvard Full time

    Roxbury Tenants of Harvard Association, Inc. (RTH) is a private 501(c)(3) multi-service non-profit housing and human service organization founded in 1969 by Mission Hill residents and Harvard University students. Our mission is to preserve the unique character of the neighborhood by moderating the expansion of local institutions into our community. RTH is a...

  • Resident Service Coordinator

    1 week ago

    Boston, United States Roxbury Tenants of Harvard Full time

    Roxbury Tenants of Harvard Association, Inc. (RTH) is a private 501(c)(3) multi-service non-profit housing and human service organization founded in 1969 by Mission Hill residents and Harvard University students. Our mission is to preserve the unique character of the neighborhood by moderating the expansion of local institutions into our community. RTH is a...

  • Bilingual Resident Services Coordinator

    1 month ago

    Boston, United States 2Life Communities Full time

    Bilingual Resident Services Coordinator (Spanish-speaking)Provide residents and their families with support to access social services, assist in resolving tenancy problems, and follow up on resident issues.  ESSENTIAL JOB FUNCTIONS:Conduct periodic assessments of residents’ social, psychological, cognitive, and physical status and develop a plan to...

  • Resident Service Coordinator

    1 week ago

    East Boston, United States Peabody Properties Full time

    Peabody Resident Services is seeking a full-time Resident Service Coordinator to work as part of its Management team at an affordable housing developments in East Boston, MA to coordinate programs, assist residents with obtaining services, and work with community agencies. Bachelor's Degree required. Strong organizational, writing, and outreach skills, and...

  • Resident Service Specialist

    7 days ago

    Boston, United States Udr, Inc. Full time

    Resident Service Specialist - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369 homes) located in Boston,...

  • Resident Service Specialist

    1 week ago

    Boston, United States UDR Full time

    Description Resident Service Specialist - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369 homes) located in...

  • Resident Service Specialist

    4 days ago

    Boston, United States UDR Full time

    Description Resident Service Specialist - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369 homes) located in...

  • Resident Service Specialist

    1 week ago

    Boston, United States UDR Full time

    Description Resident Service Specialist - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369 homes) located in...

  • Bilingual Community Impact Coordinator

    5 days ago

    Boston, United States POAH Communities Full time

    **Community Impact Coordinator** POAH Communities, an exciting and highly entrepreneurial organization committed to community development and to preserving ‘at risk’ affordable rental housing, is seeking a highly qualified individual to serve as a **Community Impact Coordinator**. The Community Impact Coordinator will serve in a vitally important role...

  • Resident Services Associate

    1 week ago

    Boston, United States Barkan Full time

    Come join our growing team! If you’re looking for a rewarding position on a dynamic team with opportunities for growth, look no further! The Barkan Companies is a diversified group of real estate businesses with a solid record of success in property management, construction and development since our founding in 1964. Today we employ over 800 people and...

  • Director of Resident Care

    2 weeks ago

    Boston, United States Five Star Quality Care, Inc. Full time

    Key Responsibilities The Opportunity We are actively hiring for a Director of Resident Care to join our team. The Resident Care Director is responsible for coordinating resident care to ensure residents remain as independent as possible for as long as possible. The Resident Care Director will assist residents and their families in maintaining the physical...

  • ADMINISTRATIVE COORDINATOR, Division of Student Life, Residence Life

    2 weeks ago

    BOSTON, United States Boston University Full time

    Responsible for the day-to-day management of the office including, but not limited to the reception of students, visitors, and guests. Work closely with the Assistant Director/and or Residence Hall Directors to track appointments, produce corresponde Administrative, Coordinator, Student, Education

  • Assistant VP of Resident Services

    5 days ago

    Boston, MA, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Description North Suffolk is looking for an Assistant Vice President, Clinical Services to join our team! The Assistant Vice President, Clinical Services (AVP) works closely in support of and in partnership with Chief Operating Officer (COO) in developing, executing, and continuously evaluating the effectiveness of program areas. The AVP will...

  • Early Intervention- Service Coordinator

    16 hours ago

    Boston, United States North Suffolk Community Services Inc Full time

    Job Description Job Description North Suffolk is looking for Service Coordinators to join our Early Intervention (EI) Team! Harbor Area Early Childhood Services is a passionate team devoted to supporting children from birth to three years through a strength-based and family-centered approach. Early Intervention Services are provided to infants and...

  • Resident Occupancy Specialist

    2 months ago

    Boston, United States The Community Builders Full time

    **About The Community Builders, Inc.** Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. **Position...

  • Service Coordinator

    1 month ago

    Boston, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Description Job Description North Suffolk is looking for Service Coordinators to join our Early Intervention Team! Harbor Area Early Childhood Services is a passionate team devoted to supporting children from birth to three years through a strength-based and family-centered approach. Early Intervention Services are provided to infants and toddlers...

  • Resident Occupancy Specialist

    1 month ago

    Boston, United States The Community Builders, Inc. Full time

    About The Community Builders, Inc. Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Position...

  • Residences Concierge

    1 week ago

    Boston, Massachusetts, United States The St. Regis Residences Boston Downtown Full time

    Additional Information Evening Shift, Monday Through FridayJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Residences Boston Downtown, 150 Seaport Blvd., Boston, Massachusetts, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryRespond to Residence owners' and...