Referral Coordinator
2 weeks ago
Maintain ongoing tracking and appropriate documentation on referrals
- Ensure complete and accurate patient demographic and current insurance information
- Assist patient with scheduling appointments
- Review details and expectations about referrals with patients
- Establish and maintain relationships with identified service providers
- Responsible for scheduling consultations, diagnostic testing and surgical procedures
- Responsible to schedule and notify patients of scheduled appointment via mail and phone
- Ensure that referrals are addressed in a timely manner
- Responsible for verifying eligibility and benefits through insurance companies including obtaining prior authorization
- Protects patient confidentiality, making sure protected health informationis secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
- Answer phone calls referral related and offer assistance to ensure 1st call resolution
- Works as a liaison in between medical center and patient and sends tasks accordingly
- Responsible to notify referral manager of any issues or concerns from patient and/or provider
- Follow up on patient referral inquires not immediately resolved
- Assists as needed or directed with other department or business needs
Summary
**Qualifications**:
- Office experience
- Medical terminology
- Medical records
- Medical coding
- Insurance verification
- Managed care
- Medical office experience
- HIPAA
- CPT coding
- ICD-9, ICD-10, ICD coding
- Dental office experience
Pay: From $17.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
**Experience**:
- Insurance verification: 1 year (preferred)
- Medical billing: 1 year (preferred)
Ability to Relocate:
- Sanford, FL 32771: Relocate before starting work (required)
Work Location: In person
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