Field Service Technician

3 weeks ago


Grand Rapids, United States Innovative Sound Solutions Full time

**Responsibilities**:

- Installing or upgrading equipment in various field locations
- Performing routine maintenance on technology equipment
- Problem-solving skills to test and diagnose problems with malfunctioning equipment
- Documenting installation and repairs
- Written and verbal communication skills to understand issues customers have, explain technical information to customers in clear terms and train how to use equipment properly
- Time-management skills to handle appointments efficiently and stay on schedule
- Attention to detail to spot issues and complete accurate reports about the repairs
- Organizational skills to keep tools and paperwork organized while in the field
- Computer and technical skills to understand the equipment fully and configure components after installation
- Maintaining all tools and equipment used during service calls

**Requirements**:

- Working knowledge of tools required for service and installation
- 2 years+ experience in Audio Visual field or equivalent
- Ability to understand and use math to make calculations
- Physical ability to lift 50 to 80 pounds in addition to standing, walking, climbing ladders, and navigating tight spaces.
- Ability to understand a client's needs and create an estimate that meets their needs.
- Work well as a team player
- Willingness to complete necessary certifications and training sessions as needed

Pay: $20.00 - $23.50 per hour

Expected hours: 35 - 45 per week

**Benefits**:

- Flexible schedule
- Paid time off

Experience level:

- 2 years

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work setting:

- Construction site
- Office
- Outdoor work
- Warehouse

**Experience**:

- Mechanical knowledge: 1 year (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: On the road



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