Balenciaga Associate Store Director Beverly Center
2 weeks ago
Summary
We are currently seeking an Associate Store Director who will report to the Store Director.
YOUR OPPORTUNITY
The Associate Store Director leads the Department Managers and store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines.
They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store at its full potential.
They act as representative of the Store Director and thus fulfils all the tasks given by the HQ/HO and Store Director.
**Job Description**:
- HOW YOU WILL CONTRIBUTE
- A BUSINESS DEVELOPER
- Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store
- Analyze the results: daily, weekly, monthly and set up constant assessments
- Support the Store Director in reporting all the relevant information to the HQs
- Share the information with the store team
- Know and monitor the business environment including local competition
- Provide high quality feedback and requested reports to the Store Director
- Support the Store Director and lead the Department Managers in achieving targeted quantitative and qualitative goals
- Implement action plans defined with the HQ and Store director and guarantee follow-up
- Update store team on the KPIs and give them support to reach them
- A TALENT LEADER AND DEVELOPER
- Create and maintain a positive work environment
- Embody the brand behaviors and ensure that the store team is also aligned
- Motivate and challenge the team on a daily basis
- Support the Store Director in setting up team and individual activities: morning briefs, one to one meetings
- Partner with the Store Director and/or Department Managers on how to handle all employee issues
- Attract, develop and retain talent
- Manage the Department Managers and support them in their activities
- Assist the Store Director and Department Managers with sales team development on the operational side of the business by following up on clear goals and providing timely and consistent feedback
- Share the development plans with the Store Director and Operations Manager
- Support the Store Director in creating a team, whose activities are always motivated, competent and up-to-date in the fashion and luxury industries
- A BRAND PROMOTER (CLIENTS)
- Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally
- Promote the culture of the brand internally and externally
- Oversee the clienteling approach following the guidelines provided by HQs
- Ensure store atmosphere upholds brand image
- Ensure Balenciaga Signature and Client experience are executed and consistent over time
- Supervise sales to ensure client satisfaction, engagement and that the Balenciaga qualitative standards are maintained
- Follow up CEE and NPS scores and set up actions accordingly
- Develop clienteling mindset and client's loyalty and retention from beginners to VIC
- Assure the recruitment, development, retention of clients (from high qualitative data collection to “one to one” relationship)
- Guarantee excellent client experience in line with Balenciaga signature
- Assure the measurement of “in Store” actions on all channels (phone, mail, etc.)
- Manage all delicate situations regarding client complaints and the overall sales process are dealt with accordingly
- Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs
- A PROCESS MANAGER
- Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines
- Ensure that the image of the Store is in compliance with Balenciaga standards and that the store team is aligned and have access to the resources
- Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload
- Take all the necessary measures in order to guarantee the safety of the products and valuable materials in the store
- Opening and closing of the store
- Oversee day-to-day operations of store
- Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.
- Process Payroll as directed by the company.
- Maintain store schedules.
- Ensure staff adheres to attendance and punctuality.
- Ensure that petty cash & check reconciliation is processed correctly each month and submitted prior to due date.
- Maintain the accuracy of the Customer database, ensure that your team is entering all client data in a timely and accurate manner.
- Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team
- Support Store d
-
BALENCIAGA Sales Associate | Beverly Center
5 days ago
Los Angeles, United States Kering SA Full timeBALENCIAGA Sales Associate | Beverly Center page is loaded BALENCIAGA Sales Associate | Beverly Center Apply locations LOS ANGELES time type Full time posted on Posted 10 Days Ago job requisition id R132141 Summary We are currently seeking a Sales Associate who will report to the Store Director. YOUR OPPORTUNITY The Balenciaga Sales Associate is responsible...
-
Balenciaga Sales Associate
5 days ago
Los Angeles, California, United States BALENCIAGA Full timeHOW YOU WILL CONTRIBUTEEnsure the achievement of individual sales and store goals, enhancing and developing the businessProvide an exceptional customer service experience and demonstrate a strong knowledge of the products as well as Balenciaga history and message in accordance with Balenciaga's client journeyMaintain an active, accurate, and organized client...
-
Balenciaga Stock Associate
5 days ago
Los Angeles, California, United States BALENCIAGA Full timeHOW YOU WILL CONTRIBUTESHIPPING AND RECEIVINGOversee shipping and receiving; ensure goods are shipped accurately and in a timely mannerEnsure inter-store transfers are processed correctlySUPPLIESResponsible for maintaining and replacing inventory levels of all store supplies (i.e. shopping bags, sales receipts, tissue paper and all other materials...
-
Balenciaga Sales
5 days ago
Los Angeles, California, United States BALENCIAGA Full timeHOW YOU WILL CONTRIBUTEGeneral ResponsibilitiesAchieve sales goalsOpening and closing of the storeEnsure stockroom is organized and is set up properly so staff can easily access merchandiseAssist management in overseeing day-to-day operations of storeWork towards balanced strengths in sales, operations, merchandising and personnel managementMaintain great...
-
BALENCIAGA Sales
5 days ago
Los Angeles, United States Kering Full timeSummary We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. YOUR OPPORTUNITY The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company's policies. Provide customers with top quality service by meeting their needs and...
-
BALENCIAGA Sales Associate | Topanga
5 days ago
Los Angeles, United States Kering Full timeSummary We are currently seeking a Sales Associate who will report to the Store Director. YOUR OPPORTUNITY The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and values of Balenciaga. Job...
-
Sales Associate
3 days ago
Los Angeles, United States Uniqlo Full time**Sales Associate - Beverly Center** **Location:** Los Angeles, CA, US *UNIQLO is a brand of Fast Retailing Co., Ltd., a leading global Japanese retail holding company that designs, manufactures and sells clothing under seven main brands: Comptoir des Cotonniers, GU, Helmut Lang, J Brand, Princesse tam.tam, Theory, and UNIQLO. With global sales of...
-
Sales Associate
5 days ago
Los Angeles, United States Uniqlo Full time**Sales Associate - Beverly Center** **Location:** Los Angeles, CA, US *UNIQLO is a brand of Fast Retailing Co., Ltd., a leading global Japanese retail holding company that designs, manufactures and sells clothing under seven main brands: Comptoir des Cotonniers, GU, Helmut Lang, J Brand, Princesse tam.tam, Theory, and UNIQLO. With global sales of...
-
Temporary Sales Associate
5 days ago
Los Angeles, United States Richemont Full timeTemporary Sales Associate - Beverly Center Fixed Term Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and...
-
Temporary Sales Associate
2 weeks ago
Los Angeles, United States Richemont Full timeAt Montblanc Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
-
Temporary Sales Associate
19 hours ago
Los Angeles, United States Richemont Full timeAt Montblanc Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
-
Temporary Sales Associate
2 months ago
Los Angeles, United States Richemont Full timeAt Montblanc Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
-
Center Operations Director
2 days ago
Los Angeles, CA, United States Concentra Career Choice Full timeOverview: One of the largest health care companies in the nation, Concentra has a Center Operations Director opportunity for a professional with an entrepreneurial spirit and a keen focus on operational excellence who would like to make a difference in the way health care is provided. Fine-tune your leadership skills. Center Operations Director -...
-
Store Manager Intimissimi Beverly Center, Ca
12 hours ago
Los Angeles, United States Calzedonia USA Full timeIntimissimi is searching for a passionate Store Manager for its Beverly Center, CA location! The Store Manager is a reference point for the sales team and works alongside them in order to increase the store’s profitability. The Store Manager is the first to provide excellent customer service and lead their team by example. In addition, this person handles...
-
Temporary Sales Associate
3 weeks ago
Los Angeles, United States Richemont Full timeAt Montblanc Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
-
Los Angeles, United States babycottons Full timeAt **babycottons**, we are currently looking for a **Key Holder** to work at our Beverly Center store. **Key Holder Responsibilities**: - Sometimes, arriving early to open the store and start preparations for the day. - Leaving late to close the store. - Assisting with customer service. - Ensuring that the store is clean and organized. - Generating Sales...
-
Finish Line Macy's Store Associate>
5 days ago
Los Angeles, United States Finish Line Full timeFinish Line - Beverly Center [Retail Associate / Team Member] As a Store Associate at Finish Line, you'll: Perform sales and customer service responsibilities; Perform cashiering, stockroom upkeep and store upkeep as needed; Maintain company standards regarding personal sales metrics...Hiring Immediately >>
-
Los Angeles, United States Club Monaco - Beverly Center Full timeCompany Description Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and...
-
Client Advisor
1 week ago
Los Angeles, United States Giorgio Armani Corporation Full timeClient Advisor | A|X Beverly Center | Part-Time As an associate with Giorgio Armani Corporation, you will be part of a **diverse team**, who you will work with to **drive sales** and provide an **excellent client experience** that represents the brand. Your ability to combine **entrepreneurial spirit**,** passion** for the brand, exemplify the company’s...
-
People Services
12 hours ago
Los Angeles, United States Neiman Marcus Full timeNeiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. **Your Role**: As the People Services...
