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People Services

4 months ago

Los Angeles, United States Neiman Marcus Full time

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

**Your Role**:
As the People Services Manager you will be an integral and strategic business partner and driver for the People Lifecyle in all things Recruiting, Hiring, Associate Relations, Onboarding, Performance Management, and Development. You will work with People Services leadership, the Store Associates, and Store Leadership Team to advise. You will oversee the People Service Generalists. This role is onsite and will report to the Director of People Services.

**What You'll Do**:

- Assign important change roles to leaders, help create plans, secure commitment to change, and coach leaders on their role in the change
- Champions Diversity and Belonging to build an environment where everyone is respected
- Exercises a high degree of confidentiality with sensitive information Talent Management & Compliance
- Own process and completion of Talent Reviews and provide strategic support for people development
- Lead succession planning and Performance Management process
- Conducts investigations by asking probing questions, analyzing evidence across impacted parties, and determining an actionable plan
- Facilitate mediation by asking insightful questions and listening to understand situations and provides appropriate, feedback to achieve resolution or improvement
- Deliver difficult and complex messages and determine the appropriate communication channels for these messages
- Maintain and utilize knowledge of local and federal regulations
- Partners with Training and Talent Acquisition to build market strategies to address People Services opportunities and develop store talent
- Review complex FMLA, ADA, Leave of Absence requests and engages in the interactive process to determine best resolution and next steps

**What You Bring**:

- 4-6 years of relevant HR experience
- Track record achieving business results
- History of leading, motivating, and coaching teams
- Basic financial acumen
- The ability to thoughtfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
- HR systems experience
- Excellent oral and written communication skills
- Proficient in MS Office Suite
- A flexible work schedule

**Qualifications**

**Inclusive Benefits**:
We offer an inclusive and comprehensive range of benefits to our valued associates, including:

- Medical, Dental, Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities

**About Neiman Marcus Group**:
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

**Primary Location**: United States of America-California-LOS ANGELES-Beverly Hills-Beverly Hills Store

**Job**: Human Resources

**Job Posting**: May 31, 2024, 10:40:40 AM

**Overtime Status**: Exempt

**Maximum Pay Range $**: 120000

**Minimum Pay Range $**: 100000