Csr - Customer Service

1 week ago


Norfolk, United States Norfolk Air Heating, Cooling, Plumbing & Electrical Full time

Are you hard working, organized, positive customer service professional?

Can you speak with a smile in your voice and have a genuine desire to help people?

Our CSR/Administrative Assistant works to ensure that every customer is taken care of to the very best of our abilities. As an administrative assistant, he or she must play an integral role in maintaining a good customer relationship.

**Administrative Assistant Job Responsibilities include (but are not limited to)**:

- Inbound calls on multi line phone system during scheduled hours
- Scheduling membership inspections
- Monitor expired memberships and contact for potential renewal within given parameters
- Outbound follow-up calls on technician estimates
- Collecting payment same day from customers who did not pay at time of service
- Potential for advancement work in Accounting
- Additional duties as assigned from Office Manager

**Strongly Preferred Qualities**:

- **Customer Service Experience**:

- **Knowledge/Experience of ServiceTitan program**

**WE EXPECT YOU TO**:

- Have superior phone skills and be comfortable calling customers
- Have superior organizational skills
- Be proficient in Microsoft Office; computer savvy
- Work with a great attitude
- Pay attention to detail
- Have a clean criminal background; be drug free
- Be a team player with a “can do” attitude
- Show up to work on time and complete all responsibilities efficiently

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)

Ability to Relocate:

- Norfolk, VA: Relocate before starting work (required)

Work Location: In person



  • Norfolk, United States ITS Technology and Logistics, LLC Full time

    Overview: ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We’re currently seeking a Customer Service Representative. The CSR's primary...


  • Norfolk, United States ITS ConGlobal Full time

    Overview ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services. We take pride in consistently delivering superior and reliable service, a broad scope of services and an exemplary safety record. We're currently seeking a Customer Service Representative.  The CSR's primary...


  • Norfolk, United States Getem Services Full time

    Job DescriptionJob DescriptionCSR (Customer Service Representative) Long-Term/Ongoing Handle various incoming and outgoing phone calls from new and existing customers regarding a variety of requests (scheduling, billing, service concerns, and general questions).Demonstrate excellent communication skills as you interact with customers, with a problem-solving...


  • Norfolk, United States Getem Services Full time

    Job DescriptionJob DescriptionCSR (Customer Service Representative) Long-Term/Ongoing Handle various incoming and outgoing phone calls from new and existing customers regarding a variety of requests (scheduling, billing, service concerns, and general questions).Demonstrate excellent communication skills as you interact with customers, with a problem-solving...


  • Norfolk, United States PSI Virginia Beach Full time

    A thriving Customer Service and Sales firm, Prolific Solutions is a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue...


  • Norfolk, United States PSI Virginia Beach Full time

    Job DescriptionJob DescriptionA thriving Customer Service and Sales firm, Prolific Solutions is a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our...


  • Norfolk, United States PSI Virginia Beach Full time

    Job DescriptionJob DescriptionA thriving Customer Service and Sales firm, Prolific Solutions is a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our...


  • Norfolk, United States PSI Virginia Beach Full time

    Job DescriptionJob DescriptionA thriving Customer Service and Sales firm, Prolific Solutions is a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our...


  • Norfolk, Virginia, United States Waste Connections Full time

    Are you a High Energy CSR? Do you have Call Center experience? Bay Disposal is looking for a High Energy Customer Service Representative to join the team at our Hauling location in Norfolk, VA. DUTIES AND RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of...


  • Norfolk, United States Signature Flight Support Corporation Full time

    Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and...


  • Norfolk, United States BBA Aviation Plc. Full time

    Job ID 10733Date Posted 06/20/2024Location Norfolk, VirginiaAirport Norfolk Int'l AirportCompany Signature Flight Support LLCJob Type Full timeJob Level Standard Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.Eligible team members enjoy a wide array of benefits...


  • Norfolk, United States ASP Web Solutions Full time

    A DOD SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITION Customer Service Representative III Norfolk VA The Customer Service Representative (CSR) III is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating from phone, e-fax, email, chat, and other communications channels. The CSR will respond to...


  • Norfolk, United States ASP Web Solutions Full time

    Job DescriptionJob DescriptionA DOD SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITIONCustomer Service Representative III Norfolk VAThe Customer Service Representative (CSR) III is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating from phone, e-fax, email, chat, and other communications...


  • Norfolk, United States In-Terminal Services - ITS ConGlobal Full time

    Customer Service Representative. Maintains accurate records of customers' equipment inventory and relevant activities. Develops and maintain effective, professional communications with customers. Maintains accurate records of all inbound and outbound Customer Service Representative, Customer Service, Equipment Repair, Representative, Retail

  • Night Shift

    3 weeks ago


    Norfolk, United States CareerBuilder Full time

    A DOD SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITION Customer Service Representative III Norfolk VA - Night Shift Work only The Customer Service Representative (CSR) III is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating from phone, e-fax, email, chat, and other communications channels....

  • Night Shift

    4 weeks ago


    Norfolk, United States ASP Web Solutions Full time

    Job DescriptionJob DescriptionA DOD SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITION Customer Service Representative III  Norfolk VA - Night Shift Work onlyThe Customer Service Representative (CSR) III is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating from phone, e-fax, email, chat, and...


  • Norfolk, United States PSI Virginia Beach Full time

    Job DescriptionJob DescriptionA thriving Customer Service and Sales firm, Prolific Solutions is a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our...


  • Norfolk, VA, United States Signature Flight Support Corporation Full time

    Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and...


  • Norfolk, Nebraska, United States Domino's Pizza LLC Full time

    Company Description We have pizza delivery and carryout services as well as dine-in services. We believe in taking pride in our products and service while working in a fun family environment. Job Description Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all...


  • Norfolk, United States Sentara Healthcare Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Health is currently recruiting for an In-Person, Full-Time Day Shift Customer Service Representative. For the Consolidated Medical Group department at Sentara Patient Accounting Primarily responsible for handling incoming calls to effectively address eligibility,...