Warranty Booker

**Position Purpose**

The **Warranty Booker** is responsible for handling all administrative tasks associated with Warranty Repairs at the dealership.

**Essential Duties and Responsibilities**
- Properly code and book all warranty repairs as per factory guidelines.- Identify the proper technician for each warranty repair.- Communicate with technicians for any clarifications regarding work orders.- Ensure there is a client signature on all warranty repair orders.- Notice any discrepancies before booking the repair order. Such as items that are not covered by factory warranty.- Have any add on warranty repair lines authorized by management.- Attach all the battery test sheets, alignment sheets and diagnostic test sheets to the corresponding repair order for audit purposes.- All diagnostic printouts and test results be attached to dispatch copy.- Move any parts necessary to the correct lines on the repair orders.- Correct mileage in/mileage out if there has been any road test performed.- Follow up with any nonpayment or corrections for extended warranty with the cashier, which is generated from the analysis of the extended warranty schedule.- Verify non-time has exact Display Punch time or DPT.- Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.- Complies with all safety rules and use all appropriate safety and personal protection equipment as required.- Keep work area clean and organized at all times.- Adhere to established dress code policy at all times.- Safeguard customer and Dealer information per established policy.- Exemplifies organizational culture and holds others in department accountable for doing the same.- Accomplishes all current and future tasks as appropriately assigned or requested.