Warranty Booker

**Position Purpose**

The **Warranty Booker** is responsible for handling all administrative tasks associated with Warranty Repairs at the dealership.

**Essential Duties and Responsibilities**
- Properly code and book all warranty repairs as per factory guidelines.
- Identify the proper technician for each warranty repair.
- Communicate with technicians for any clarifications regarding work orders.
- Ensure there is a client signature on all warranty repair orders.
- Notice any discrepancies before booking the repair order. Such as items that are not covered by factory warranty.
- Have any add on warranty repair lines authorized by management.
- Attach all the battery test sheets, alignment sheets and diagnostic test sheets to the corresponding repair order for audit purposes.
- All diagnostic printouts and test results be attached to dispatch copy.
- Move any parts necessary to the correct lines on the repair orders.
- Correct mileage in/mileage out if there has been any road test performed.
- Follow up with any nonpayment or corrections for extended warranty with the cashier, which is generated from the analysis of the extended warranty schedule.
- Verify non-time has exact Display Punch time or DPT.
- Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
- Complies with all safety rules and use all appropriate safety and personal protection equipment as required.
- Keep work area clean and organized at all times.
- Adhere to established dress code policy at all times.
- Safeguard customer and Dealer information per established policy.
- Exemplifies organizational culture and holds others in department accountable for doing the same.
- Accomplishes all current and future tasks as appropriately assigned or requested.
- Other related duties may be assigned.

Pay: $17.00 - $19.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 8 hour shift

Work setting:

- In-person
- Office

**Experience**:

- Dealership: 1 year (required)

Work Location: In person