Sales Counselor

3 weeks ago

Spring, United States The Village at Gleannloch Farms Full time

When you work at **The Village at Gleannloch Farms **, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company - one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life

**The Village at Gleannloch Farms **is recruiting for a hospitality focused **Sales Counselor **to join our team This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy thru sales and move-ins. Supports the Director of Sales & Marketing in generating inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.
- **Full Time, Monday - Friday**:

- **Starting at $25/hour**:

- **Eligible for competitive sales commission**

**Here are a few of the daily responsibilities of a Residency Counselor**:

- Work closely with the Director of Sales & Marketing to plan and implement lead-generation activities that result in generating sufficient qualified inquiries to meet move-in goals.
- Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
- Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
- Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
- Uses Direct Sales Performance Indicators (DSPI’s) to set goals and diagnose areas of strength and needed improvement.
- Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
- Complete paperwork and data entry into the lead management system on a daily basis.
- Keep up-to-date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
- Implements Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community.
- Participates in marketing events as directed by the Marketing and Sales Director.
- Actively participate in any in-house marketing events.
- Actively participate in generating resident and prospect referrals.
- Actively participate in any community outreach efforts.
- Maintains a professional appearance at all times.

**Here are a few of the qualifications we need you to have**:

- Two years’ experience in marketing/sales.
- Excellent verbal and written communication skills.
- Experience in all Microsoft Office Applications.
- One year experience in senior housing or healthcare-related field.
- One year experience in hospitality preferred.

**Preferred skills or knowledge**:

- A Bachelor's Degree or equivalent

**_If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement
- please apply, we'd love to get to know you _**

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