Inside Claim Representative, Inland Marine Claim
3 weeks ago
Who Are We?
- Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
- Job Category
Claim
Compensation Overview
Salary Range
$63,700.00 - $105,100.00
Target Openings
3
What Is the Opportunity?
The position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability related Bodily Injury and Property Damage claims, or first party business property claims of moderate severity, or complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.
What Will You Do?
- Investigates each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Takes necessary statements.
- Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, Salvage and fire or fraud investigators and to other experts. Requests through Unit Manager and coordinate the results of their efforts and findings.
- Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
- Keeps effective diary management system to ensure that all claims are handled timely. At required time intervals, evaluates liability and damages exposure, and establishes proper indemnity and expense reserves.
- Utilizes evaluation documentation tools in accordance with department guidelines.
- Responsible for prompt, cost effective, and proper disposition of all claims within delegated authority.
- Negotiates disposition of claims with insureds and claimants or their representatives.
- Recognizes and implements alternate means of resolution.
- Maintains claim files, have an effective diary system, and document claim file activities in accordance with established procedures.
- May attend depositions, and any other legal proceedings, as needed.
- Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
- Recognizes cases based on severity protocols to be referred timely to next level claim professional or Major Case Unit.
- Appropriately deals with information that is considered personal and confidential.
- Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers.
- Represents the company as a technical resource, attends legal proceedings as needed, act within established professional guidelines as well as applicable state laws.
- Provides quality customer service and ensures file quality.
- Shares accountability with business partners to achieve and sustain quality results.
- In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be is required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
- Writes denial letters, Reservation of Rights and other complex correspondence.
- Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
- Meets all quality standards and expectations in accordance with the Knowledge Guides.
- Perform other duties as assigned.
- Bachelor's Degree preferred.
- 2 years business experience preferred.
- Demonstrated knowledge and ability in claims handling.
- Advanced level knowledge and skill in claims and litigation.
- Basic working level knowledge and skill in various business line products.
- Strong negotiation and customer service skills.
- Strong verbal and written communication skills.
- Strong keyboard skills and Windows proficiency, including Excel and Word
- Demonstrated good organizational skills with the ability to prioritize and work independently.
- Demonstrated strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively.
- Analytical Thinking
- Intermediate
- Judgment/Decision Making
- Intermediate
- Communication
- Intermediate
- Negotiation
- Intermediate
- Insurance Contract Knowledge
- Intermediate
- Principles of Investigation
- Intermediate
- Value Determination
- Intermediate
- Settlement Techniques
- Inter
-
Naperville, United States Travelers Full timeWho Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...
-
Naperville, United States Travelers Full timeWho Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...
-
Liability Claims Adjuster
4 weeks ago
Naperville, United States Iamic Full time**Liability Claims Adjuster** Southern Company March 2, 2022 Naperville, IL **Liability Claims Adjuster****Description****LIABILITY CLAIMS ADJUSTER**The purpose of this position is to manage and resolve high exposure general liability, automobile and other claims involving alleged bodily injury and property damage, subrogation and contractor indemnification...
-
Liability Claims Adjuster
2 weeks ago
Naperville, United States Iamic Full time**Liability Claims Adjuster** Southern Company March 2, 2022 Naperville, IL **Liability Claims Adjuster****Description****LIABILITY CLAIMS ADJUSTER**The purpose of this position is to manage and resolve high exposure general liability, automobile and other claims involving alleged bodily injury and property damage, subrogation and contractor indemnification...
-
Field Claims Specialist
3 weeks ago
Naperville, United States Storm Guard of Naperville Full time**Benefits**: - Bonus based on performance - Competitive salary - Dental insurance - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Training & development **Company Overview** Storm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our...
-
Claims Examiner
3 weeks ago
Naperville, United States Illinois Health and Hospital Association Full time**Main Function** Responsible for the administration of medical-only workers' compensation claims including but not limited to conducting a thorough investigation, managing medical care, and working towards final claims closure. **Outline of Responsibilities** - Thoroughly investigate claims and make compensability decisions. - Communicate orally and in...
-
Claims Adjuster
4 weeks ago
Naperville, United States Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Claims Adjuster
2 days ago
Naperville, United States Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Field Claims Specialist
1 month ago
Naperville, United States Storm Guard of Naperville Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentCompany OverviewStorm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our...
-
Field Claims Specialist
3 weeks ago
Naperville, United States Storm Guard of Naperville Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentCompany OverviewStorm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our...
-
Claims Adjuster
3 weeks ago
Naperville, United States Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Naperville, Illinois, United States Illinois Health and Hospital Association Full timeMain FunctionResponsible for the management of lost time adjusting staff in the overall administration of the workers' compensation claims department and oversight of compliance functions. Outline of ResponsibilitiesAssist the Assistant Vice President in the establishment and continual review of all policies, procedures and service products for the workers'...
-
Outside Property Claim Adjuster Trainee
1 month ago
Naperville, United States Travelers Companies, Inc. Full timeOutside Property Claim Adjuster Trainee Travelers Careers You are here: / Outside Property Claim Adjuster Trainee Travelers Careers Outside Property Claim Adjuster Trainee Job ID: R-14513 Job Category: Claim Location: Naperville, IL Additional Locations: Posted Date: January 6, 2022 **Company Summary** Taking care of our customers, our communities and...
-
Outside Property Claim Adjuster Trainee
3 weeks ago
Naperville, United States Travelers Companies, Inc. Full timeOutside Property Claim Adjuster Trainee Travelers Careers You are here: / Outside Property Claim Adjuster Trainee Travelers Careers Outside Property Claim Adjuster Trainee Job ID: R-14513 Job Category: Claim Location: Naperville, IL Additional Locations: Posted Date: January 6, 2022 **Company Summary** Taking care of our customers, our communities and...
-
Naperville, Illinois, United States Illinois Health and Hospital Association Full timeMain Function: Responsible for the management of professional and general liability claims and litigation for member hospitals and insured physicians. Management of large hospital accounts and/or self-insured accounts requiring a high level of expertise and independence. Outline of Responsibilities: Manage claims and litigation for hospital members, insured...
-
Naperville, Illinois, United States Illinois Health and Hospital Association Full timeMain Function: Responsible for the management of professional and general liability claims and litigation for member hospitals and insured physicians. Management of large hospital accounts and/or self-insured accounts requiring a high level of expertise and independence. Outline of Responsibilities: Manage claims and litigation for hospital members, insured...
-
Personal Lines Property Claims Team Leader
1 week ago
Naperville, United States The Hartford Full timeTeam Leader Claims - CH08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. The Personal Lines Property Claims Team Leader...
-
Claims Specialist, Medical Professional
3 weeks ago
Naperville, United States Context4 Healthcare Full timeContext4 Healthcare, Inc., located in Naperville, Illinois, is a world class employer where ingenuity and passion are welcomed. We are a market leader in healthcare compliance, reimbursement and regulatory products. We value our employees, clients, and partners and dedicate our efforts to their success. This is a full-time **in-office** position in our...
-
Naperville, United States Illinois Health and Hospital Association Full timeMain Function: Responsible for the management of professional and general liability claims and litigation for member hospitals and insured physicians. Management of large hospital accounts and/or self-insured accounts requiring a high level of expertise and independence. Outline of Responsibilities: Manage claims and litigation for...
-
Naperville, United States Illinois Health and Hospital Association Full timeMain Function: Responsible for the management of professional and general liability claims and litigation for member hospitals and insured physicians. Management of large hospital accounts and/or self-insured accounts requiring a high level of expertise and independence. Outline of Responsibilities: Manage claims and litigation for...
