Field Claims Specialist

2 weeks ago

Naperville, United States Storm Guard of Naperville Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


Company Overview
Storm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our customers in their time of need. Thats the Storm Guard Way. It is the spirit running through the core of our entire organization. The family feel of our company and the development and support we give one another to be and do our best make Storm Guard an incredible place to work. Our people are motivated, driven, and passionate about serving others and accomplishing our goals. We are constantly challenging ourselves to be the leading industry experts, and better serve our customers. We are committed to ongoing training and providing our employees with the knowledge and support needed to be successful. If youre looking for a team that values you, appreciates you and your unique skills and abilities, and also sees the potential in you, and gives you the tools and development you need to succeed, youve found the right place. When you join Storm Guard, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide.

Job Description:
The Field Claims Specialist supports the sales team and in-house Insurance Supplementer. This position reports directly to the Director of Sales.
This role is primarily to serve as the direct contact during field adjustments with the Insurance Adjuster onsite to ensure a thorough estimate of weather remediation, restoration and/or repair.

Job Responsibilities:
  • Attend inspections and meetings with insurance company representatives as required.
  • Keep clients informed throughout the claim process, offering high-quality customer service.
  • Maintain accurate records and documentation for all claims and negotiations.
  • Follow up on jobs that need re-inspections and provide documentation and/or photo reports.
  • Read Insurance estimates (summaries) with the ability to explain to customers.
  • Help prepare sales associates by educating them on insurance processes and the product selection meetings.
Job Requirements:
Understanding of the complexities of property claims.
A keen eye for detail, excellent negotiation skills, and a drive to support our company and customers.
Ability to climb ladders and be present on roofs with inspectors.
A minimum of 2 years of experience in storm damage insurance claims or a related field.
Excellent communication abilities, both verbal and written.
The capacity to manage multiple claims efficiently and effectively.
Ability to work independently and as part of a team.
Detail-oriented with a commitment to high-quality work.

Benefits/Perks:
  • High-Income Potential
  • Industry Leading Training - Receive comprehensive training & mentoring to ensure that you are providing the best service to your customers and maximizing your own personal growth.
  • Flexible Work Schedule - Control your own schedule to help enjoy a fulfilling work/life balance.
  • Tools and Technology - Leverage state-of-the-art tools and platforms to maximize your efficiency
  • Fantastic company culture
  • Health insurance and paid time off are available

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