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Assistant Manager Regal Spartan 16

2 months ago

Spartanburg, United States Regal Cinemas, Inc Full time

**Summary**:The Assistant Manager is a hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies.

**Essential Duties and Responsibilities **include the following. Other duties may be assigned.
- Regular and consistent attendance.
- Upholding and administering all theatre policies.
- The training, developing, coaching and supervising of non-management employees.
- Performing all staff positions as required.
- Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
- Ensure required alcohol certification and training are current where applicable.
- Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
- Ensuring guest satisfaction.
- Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
- Knowledge and compliance of dress code.
- Have completed or in the process of completing the management certification program.
- Have reviewed and understand the ROM.
- The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee. Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
- Controlling costs, including all direct operating expenses; purchasing and ordering concession and café stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
- Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
- Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels.

**Additional Duties and Responsibilities **as assigned by the GM or other senior manager.

**Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education/Experience**:
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, must be of legal age to sell and serve alcohol according to state or local laws. It is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.

**Language Ability**:
Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.

**Math Ability**:
Perform calculations with speed and accuracy, and identify and correct errors.

**Reasoning Ability**:
Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions. Take action beyond what is necessarily called for and perform tasks with a mínimal amount of supervision. Perform under pressure and/or opposition.

**Computer and Office Skills**:
**Personal Skills**:
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.

**Supervisory Responsibilities**:
Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws. Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees. As directed by the General Manager, responsibilities may include int

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