Director of Learning Measurement
3 months ago
Job Classification:
Corporate - Human Resources
At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.
We are looking for a _Director of Learning Measurement_ to lead our efforts in evaluating and enhancing the effectiveness of our L&D initiatives. This strategic role is designed for an individual with a validated background in measurement, analytics, and continuous improvement processes. Your insights will help shape the future of learning at Prudential, ensuring our programs drive performance and align with business objectives.
Enterprise Learning and Development is part of the HR Talent & Diversity CoE which drives Prudential’s talent management and inclusive culture efforts. This position will report directly to the VP of Enterprise L&D.
What You'll Do:
- Strategy Development: Collaborate with senior leadership to craft and implement a comprehensive measurement strategy that aligns with our enterprise priorities and current service offerings. Focus on enhancing our capabilities in evaluating the effectiveness of learning and development interventions and their impact on business outcomes. Initially, particular emphasis may be placed on cost/benefit analysis for leadership programs.
- Measurement Frameworks: Design and implement innovative measurement solutions, including surveys, analytics, and program evaluation techniques, to assess the efficacy of learning programs. Ensure these frameworks capture both qualitative and quantitative data to provide a comprehensive view of learning impact.
- Data Analysis and Reporting: Analyze data collected from various measurement tools to glean insights into the effectiveness of learning initiatives. Develop and deliver reports that not only highlight key findings but also advocate actionable strategies for improvement.
- Client Consultation: Act as a strategic partner to our internal team and clients, helping them understand their learning measurement needs and advising them on best practices for leveraging data to enhance learning outcomes.
- Cross-Functional Collaboration: Work closely with internal teams, including Leadership Development, Instructional Design, and Business Learning Partners to ensure measurement strategies are seamlessly integrated into all L&D solutions.
- Continuous Improvement: Lead efforts to continuously refine and enhance measurement tools and processes based on industry trends, research findings, and client feedback.
What You'll Need:
- Proven Expertise: Demonstrable experience in designing and implementing measurement strategies for learning and development initiatives. Deep understanding of data analytics, survey design, and program evaluation methodologies.
- Strategic Mindset: Ability to think strategically about how to use data to drive learning and business outcomes. Skilled in translating data insights into actionable improvement strategies.
- Collaborative Spirit: Collaboration skills, with the ability to work effectively with both internal teams and external clients to achieve shared goals.
- Communication Skills: Excellent verbal and written communication skills, with the ability to clearly articulate insights and recommendations to diverse audiences.
- Innovative Thinking: A passion for innovation and the ability to leverage emerging technologies and methodologies in learning measurement.
- Leadership: Demonstrated leadership capabilities, with experience in guiding teams and influencing senior partners.
It’d Be a Plus If You Had:
- Advanced degree in a relevant field (e.g., Educational Technology, Industrial/Organizational Psychology).
- Certifications related to learning measurement or analytics.
- Experience with digital learning platforms and learning management systems such as Workday and survey tools such as Qualtrics.
Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.
We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.
What we offer you:
- Market competitive base salaries, with a yearly bonus potential at every
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