Medical Office Receptionist

3 weeks ago


Southington, United States Connecticut Ear, Nose and Throat Associates, PC Full time

Job responsibilities
- Greet all patients, process paperwork and insurance information.
- Make certain all copays and balances are collected.
- Chart preparation.
- Cover telephones when needed.
- Appropriately directing calls to provider when necessary
- Schedule portal appointments.
- Schedule fax referral appointments/scan records in EHR.
- Direct all patients to portal for pre-registration.
- Monitor and correct schedule for conflict, errors and make sure all open slots are filled.
- Monitor faxes/route documents appropriately.
- Monitor and schedule appointments from Epic Medical Referrals.
- Prior insurance authorization (and insurance referrals as needed) done well in advance of procedure.
- Patient appointment reminders.
- Check out patients, schedule and prior authorize necessary testing.
- Reconcile copays and payments, sending all monies to CFO weekly.
- Report any facility issues to the Director of Operations.
- Travel to other CT ENT sites when required.
- Performs other duties as required

**Benefits**:

- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Allergy & Immunology
- Otolaryngology

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (required)

**Experience**:

- Medical office: 1 year (required)
- Medical terminology: 1 year (required)
- Computer skills: 1 year (required)

Ability to Relocate:

- Southington, CT 06489: Relocate before starting work (required)

Willingness to travel:

- 25% (required)

Work Location: In person


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