Services Training Manager

2 weeks ago

Peoria, United States Caterpillar Full time

**Career Area**:
Product Support

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We are seeking a talented and experienced **Training Manager **to join our Caterpillar Construction Industries Services Division (CISD) and develop strategy for Training programs to optimize service sales. The Service Sales Training Manager will be responsible for designing, implementing, and managing comprehensive global training programs to enhance the skills and knowledge of our employees, dealers, and customers and will oversee a team of Training Consultants.

**What You’ll Do (Key Responsibilities)**
- Develop and implement global training strategies and programs that align with the division's goals and objectives.
- Lead a team of instructional designers and trainers to create and deliver best-of-class learning experiences.
- Conduct training needs assessments to identify gaps and opportunities for skill development.
- Coordinate and deliver training sessions, workshops, and presentations both in-person and virtually.
- Evaluate the effectiveness of training programs through feedback, assessments, and metrics to continuously improve training initiatives.
- Manage training schedules, logistics, and budgets to ensure efficient and effective delivery of training activities.
- Stay up-to-date with industry trends, best practices, and technologies to enhance the quality of training programs.
- Build and maintain strong relationships with internal stakeholders, dealers, and external training partners.

**What You Have**
- Deep understanding of adult learning principles, instructional design, and training methodologies through roles held in training, learning and development
- Training operations experience to implement training related tasks and programs
- Proficiency in learning management systems and e-learning tools
- Experience with sales planning, playbooks, unique selling proposition, understand of GTM motions etc. from a Sales Enablement Perspective
- Excellent communication, presentation, and interpersonal skills
- Strong project management and organizational abilities to meet deadlines and hold team members accountable
- Customer focus and service excellence
- Ability to work effectively in a fast-paced, dynamic environment
- Experience leading teams
- Degree in Instructional Design, Education, or similar field
- Experience creating or coordinating Augmented Reality and/or Virtual Reality training
- Proven experience as a Training Manager in the construction industry
- Experience with heavy machinery, construction equipment or similar industry
- Experience developing and managing a successful B2B Sales Training Program
- Proven experience with the sales enablement methodologies and best practices
- Sales methodology training such as Command of Message, Force Management Command or similar

**Additional Details**
- Global travel required up to 35%
- Work locations: Dallas, TX; Peoria, IL; Chicago, IL; Cary, NC
- Caterpillar operates in a hybrid work environment, requiring onsite work weekly
- Domestic relocation assistance is available

**How We Support You (Employee Benefits)**

Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days, paid volunteer days and paid holidays (prorated based upon hire date).

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

**Posting Dates**:
April 29, 2024 - May 12, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community.

  • Manager in Training

    4 weeks ago

    Peoria, United States Super Star Car Wash Full time

    **Company Information**: Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona, California, Texas, and Colorado. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment. **Position Summary for...

  • IT Training Supervisor

    1 week ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • IT Training Supervisor

    1 month ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • IT Training Supervisor

    4 weeks ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • IT Training Supervisor

    1 month ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • IT Training Supervisor

    1 month ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • IT Training Supervisor

    1 month ago

    PEORIA, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • IT Training Supervisor

    1 month ago

    Peoria, United States Advanced Technology Services Full time

    Job DescriptionJob DescriptionFounded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial...

  • IT Training Supervisor

    1 month ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • Store Manager in Training

    4 weeks ago

    Peoria, United States Rent-A-Center Full time

    **Job Summary** JOB PURPOSE: The purpose of the Store Manager is to be responsible for and to provide general management of all activities within an assigned store consistent with company policies and the RAC mission statement, including activities in the Financial Service operation whenever applicable. The store manager will maximize store revenue and...

  • External Manager in Training

    1 month ago

    Peoria, Illinois, United States Circle K Full time

    Heartland BU - Region 01 - Market 02: 301 N Main, East Peoria, Illinois 61611Availability - Shift/DaysFlexible AvailabilityMinimum QualificationsThe minimum qualifications for a Store Manager are:High School diploma or GED preferred.Experience in retail sales preferred.Experience to perform the essential duties, responsibilities and working in the conditions...

  • External Manager in Training

    1 month ago

    Peoria, United States Circle K Full time

    Heartland BU - Region 01 - Market 03: 2427 W Northland Ave, Peoria, Illinois 61614 Availability - Shift/Days Flexible Availability Minimum Qualifications The minimum qualifications for a Store Manager are:High School diploma or GED preferred.Experience in retail sales preferred.Experience to perform the essential duties, responsibilities and working in the...

  • Training Manager, Sales

    3 weeks ago

    Peoria, United States Maui Jim Sunglasses Full time

    At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential,...

  • IT Training Supervisor

    4 weeks ago

    Peoria County, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • Food Service Training

    3 weeks ago

    Peoria, United States Peoriaunified Full time

    **Job Description** * Position Type: Food Service * Date Posted: 3/2/2022 * Location: Food Services - Peoria, AZ Additional Information: Description: Training/Catering Supervisor Department: Food and Nutrition Supervisor: Director of Food and Nutrition Term of Employment: 12 Months Salary Classification: Supervisory 4 Classified Exempt **Purpose...

  • Service Manager

    4 weeks ago

    Peoria, United States Peoria Toyota Full time

    Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for. What Were Looking For: Bob Loquercio Auto Group is looking for an Experienced Service Manager...

  • Director of Training

    3 weeks ago

    Peoria, United States Subway - 54229-0 Full time

    **Company Overview**: We are a dynamic and rapidly growing Quick Service Restaurant (QSR) company committed to providing exceptional customer experiences and delicious food offerings. With our expanding footprint, we are seeking a talented and experienced individual to join our team as the QSR Director of Training. This is an exciting opportunity to lead the...

  • General Manager

    7 days ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • General Manager

    1 week ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...

  • General Manager

    4 weeks ago

    Peoria, United States Advanced Technology Services Full time

    Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas...