![Illinois Department of Human Services](https://media.trabajo.org/img/noimg.jpg)
Procedural Operations Administrator
2 weeks ago
**Agency**:Department of Human Services
**Location**: Homewood, IL, US, 60430
**Opening Date**: 05/24/2024
**Closing Date**: 06/07/2024
**Salary**:Anticipated Salary: $7,805 - $9,503 per month ($93,660 - $114,036 per year)
**Job Type**:Salaried
**County**:Cook
**Number of Vacancies**:1
** MUST APPLY ON OUR WEBSITE **
**A RESUME IS REQUIRED FOR THIS JOB POSTING**
**Posting Identification Number **37383
**Position Overview**
The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Public Service Administrator to serve as the Procedural Operations Administrator for a regional office. The position supervises and administers the activities of professional staff providing cohesive and coordinated business operations and program compliance assistance to Family and Community Resource Center (FCRC) staff. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.
**Responsibilities**:
- Serves as Regional Procedural Operations Administrator.
- Serves as a working supervisor.
- Confers with and serves as General Liaison to internal and external partners.
- Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new business operations, administrative policies, procedures, directives, or objectives.
- Plans and implements special management assignment projects.
- Serves as Regional Administrator (RA) or Assistant Regional Administrator (ARA) during absences.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
**Minimum Qualifications**
- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
- Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization.
**Preferred Qualifications**
- Three (3) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services such as cash, food and medical assistance programs.
- Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
- Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
- Two (2) years of professional casework experience in a social service agency.
- Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.
- Two (2) years of professional experience communicating with both internal and external stakeholders daily ensuring detailed and critical analysis of work performed.
- Two (2) years of professional experience in public speaking to small audiences.
- Basic proficiency in Microsoft Office Suite.
**Conditions of Employment**
- Requires the ability to travel.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
**Work Hours**:Mon - Fri, 8:30am - 5:00pm
**Work Location**:1055 175th St, Homewood, Illinois, 60430
Family and Community Services
Region 1 South
Administration
Chicago/Cook County
**Posting Group**:Leadership & Management; Social Services
**About the Agency**:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
**As a State of Illinois Employee, you will receive a robust benefit package that includes the following**:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation Days
13 Paid Holidays annually, 14 on even numbered years
12 Weeks Paid Maternity/Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Tuition Reimbursement/Federal Loan Forgiveness Eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
Flexible Work Schedules (when available dependent upon position)
Pay: $7,805.00 - $9,503.00 per month
**Benefits**:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Loan forgiveness
- Paid time off
- Parental leave
- Professional development assistance
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