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Conversation Designer

2 months ago

Burlingame, United States Meta Full time

Come be a part of a team of designers, engineers and artists passionate about creating compelling products for Facebook's billions of users. As a Conversation Designer for the Horizon Design Team, you will be involved in every aspect of the product development process from brainstorming to tweaking pixels and content right before launch. You will be expected to utilize your full range of conversation design, product design, interaction design, and visual design skills, and you will own the AI Agent experience within Horizon. You will build upon your existing skill-set and passion for conversational problem solving, and help define the next generation of Meta’s VR products.We are looking for an experienced and talented Conversation Designer to conceptualize, illustrate, build and deliver innovative conversational and natural language interaction paradigms to power AI Agents deployed across Horizon’s various product surfaces. You will be expected to drive these conversational experiences from concepts and storyboards to product launch with attention to detail through elegant probabilistic designs that allow humans to interact more naturally with our devices. A positive and collaborative attitude is required, and we’re looking for a self-motivated problem solver with impeccable communication skills.

**Conversation Designer Responsibilities**:

- Conceptualize and iterate on high-quality end-to-end designs for speech and conversational user interfaces and content
- Create natural dialog flows, wireframes and templates that clearly convey a conversation architecture to our engineering teams
- Work closely with linguists to create scalable ontologies and guidelines that inform our natural language systems
- Contribute to high-level strategic decisions with the rest of the product and executive teams
- Document standards, frameworks, processes and methodology
- Clearly articulate your vision, strategy and design to cross-functional teams and executive stakeholders
- Collaborate with PMs, engineers, art team, researchers and content strategists to oversee the user experience of a product from conception until launch (and then some)
- Create and prototype pre-visualizations to help communicate UI/UX ideas
- Give and solicit feedback from other designers in order to continually raise our bar for quality
- Be an advocate for the conversation design community within AR/VR, and across all of Meta

**Minimum Qualifications**:

- Shipped at least 1 conversational or AI product
- Portfolio featuring examples of conversational experiences
- Experience crafting demos that showcase the potential of conversational experiences
- Proven experience contributing to design for products in a cross-functional environment
- Knowledge and understanding of how qualitative and quantitative research can improve your designs
- Product thinking and design rigor in conversational and AI design spaces

**Preferred Qualifications**:

- 5+ years experience shipping conversational experiences or AI products
- Knowledge and experience with natural language understanding and generation systems
- Previous experience designing for Assistant, AI, machine learning, or AR/VR products
- Created multiple demos or prototypes showcasing the bleeding edge capabilities of conversational design
- Experience driving and iterating at every phase of design, from paper to pixels

**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.