Current jobs related to Customer Service - Austin - Whole Foods Market
-
Sales and Service Coordinator
4 weeks ago
Austin, United States Service Experts Full timeLocation:Overview Position Title: Sales and Service Coordinator Reports To: General Manager, Sales Manager, Operations Manager, or Office Manager Status: Full-time, Regular position Category: Location Name: Strand Bros Location Address 5811 Techni Center Dr. Bld 5 Ste 101 Austin, Tx 78721 Hours: 10am-7pm *more tbdPay: Starting pay $21.00 per hour with...
-
Customer Service Representative
2 weeks ago
Austin, Texas, United States YETI Holdings, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at YETI Holdings, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, resolving complex issues, and providing timely and effective solutions.Key ResponsibilitiesProvide...
-
Customer Service Liaison
7 days ago
Austin, Texas, United States The Grounds Guys Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving product and service issues, and ensuring customer satisfaction.Key...
-
Service Cashier/Customer Service
3 weeks ago
Austin, United States Covert Cadillac of Austin Full timeWho We Are Covert Cadillac of Austin has been family-owned and operated since 1909. We are a high-volume dealership in Austin, Texas, and are committed to providing our customers unsurpassed performance and customer service. We are always looking for hardworking professionals to join our well-established team! What We Offer Medical, vision, and dental...
-
Customer Service Representative
3 months ago
Austin, United States STN Inc Full timeOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with...
-
Customer Service Representative
1 week ago
Austin, Texas, United States Million Air Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and...
-
Customer Service Ambassador
2 weeks ago
Austin, Texas, United States Million Air Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service:...
-
Customer Service Lead
7 days ago
Austin, Texas, United States Circle K Full timeLead Customer Service RepresentativeCircle K is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading a team of Customer Service Representatives.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
Austin, Texas, United States CarMax Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our Service Department as a Customer Operator. In this role, you will be responsible for delivering exceptional customer service by supporting the Service Department in various aspects, including assisting customers on the phone and in person, scheduling service appointments,...
-
Customer Service Representative
3 weeks ago
Austin, Texas, United States YETI Holdings, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at YETI Holdings, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide high-quality...
-
Customer Service Ambassador
3 weeks ago
Austin, Texas, United States Molly Maid Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Molly Maid. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of satisfaction.Key Responsibilities:Customer Service: Respond to customer...
-
Customer Service Representative
2 weeks ago
Austin, Texas, United States McCoy-Rockford Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at McCoy-Rockford. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, and resolving customer inquiries in a timely and professional manner.Key...
-
Customer Service Representative
1 month ago
Austin, United States Austin Firm Full time $40,000 - $50,000Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...
-
Customer Service Representative
4 weeks ago
Austin, United States Austin Firm Full time $40,000 - $50,000Job DescriptionJob DescriptionOur Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...
-
Service Cashier/Customer Service
3 weeks ago
Austin, United States Covert Cadillac of Austin Full timeWho We AreCovert Cadillac of Austin has been family-owned and operated since 1909.We are a high-volume dealership in Austin, Texas, and are committed to providing our customers unsurpassed performance and customer service.We are always looking for hardworking professionals to join our well-established team!What We OfferMedical, vision, and dental...
-
Customer Service Representative
21 hours ago
Austin, Minnesota, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCWe are a dynamic and fast-paced company that is passionate about delivering exceptional customer experiences. As a customer service representative at Domino's Pizza LLC, you will play a vital role in ensuring that our customers receive the best possible service.Job DescriptionWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
7 days ago
Austin, Texas, United States CarMax Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Operator to join our team at CarMax. As a key member of our Service Department, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesProvide prompt and friendly service to customers via phone and...
-
Customer Service Representative
3 weeks ago
Austin, Texas, United States AdaptHealth LLC Full timeAbout AdaptHealth LLCAdaptHealth LLC is a leading provider of home medical equipment and services. We are committed to delivering high-quality patient care and exceptional customer service.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible...
-
Customer Service Representative
2 weeks ago
Austin, Texas, United States ABC Home & Commercial Services Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at ABC Home & Commercial Services. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring...
-
Customer Service Representative
1 week ago
Austin, Texas, United States YETI Holdings, Inc. Full timeCustomer Service Specialist IIIAt YETI Holdings, Inc., we're passionate about delivering exceptional customer experiences that exceed expectations. As a Customer Service Specialist III, you'll play a critical role in ensuring our customers receive top-notch support and service.Key Responsibilities:Provide high-level customer service and support via phone,...
Customer Service
4 months ago
**Job Description **:At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess your Team's performance in these areas. You are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You are responsible for non-inventory supplies management & expense control, regulatory compliance, and special projects and/or assignments. As the Team Leader, you lead and develop Associate Team Leaders (ATLs), Supervisors, Team Trainers, and Team Members (as applicable). You are accountable for hiring, development, corrective actions, and separations. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
- Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
- Establishes clear expectations for balancing in-store customer service and completing online orders.
- Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
- Responsible for the integrity of the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.
- Sustains exceptional knowledge and awareness of relevant competitors and industry trends.
- Ensures an effective and efficient response to customer questions, requests, and/or concerns.
- Establishes and maintains collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
- Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintains Team Member safety and security standards.
- Ensures compliance with relevant regulatory rules and standards.
- Completing hiring and separation decisions in partnership with Store Leadership. Maintains awareness and adherence to staffing guidance.
- Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.
- Provides timely, thorough, and thoughtful performance evaluations.
- Maintains cleanliness of workspaces including staging area and coolers.
- Maintains security of equipment, e.g., MSRs, phones, currency counters.
- Proactively identifies process improvement opportunities.
- Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
- Exceptional ability to perform task management, balancing dynamic customer flows.
- Strong understanding of how labor utilization and task management drive performance metrics and customer experience.
- Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
- Strong ability to communicate performance analysis findings and actions, both verbally and in writing.
- Excellent interpersonal, motivational, team building and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Capable of maintaining inventory of supplies and buying, when necessary.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
**Qualifications**:
- 24+ months retail experience including 12+ months of team leadership experience.
- You have experience leading high-volume teams.
- You take ownership of your work and team and are available to work overtime during peak seasons and as needed year-round.
Preferred Qualifications
- You thrive in an ambiguous environment, and when given the opportunity to pilot new ways of working you know how to motivate yourself and your team to deliver.
- You enjoy analytical work and using data to provide solutions.
- You see value in long-term thinking and large-scale impact on our company.
Physical Requirements/Working Conditions
- Must be able to lift 50 lbs.
- In an 8-hour workday: standing/walking 6-8 hours.
- Hand use: Single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting, and reaching
- Exposure to FDA approved cleaning chemicals
- Exposure to temperatures
9
