Office Site Manager

5 days ago


Boston, United States Canon Business Process Services, Inc. Full time

**Canon Business Process Services, Inc. **has an opening for a **FULL TIME, PERMANENT** **Office Site Manager **who will be an essential part of our team at our location in **Boston, MA. **We are looking for people with **previous experience working in law office.**

**Responsibilities**:

- Manages & oversee all services contracted by client at the assigned site by providing exceptional customer service & quality
- Evaluates and resolves high priority and complex problems through communication and negotiation with clients, vendors, and internal professionals in support of a proactive, responsive and friendly customer environment
- Manages budget, resource allocation, and forecasting tools to ensure best possible use of resources and to plan and report budgetary expenses effectively
- Manages status reports, productivity reports, and other source documents to ensure optimal performance is met by staff
- Functions as a liaison between the client & CBPS
- Prioritize and schedules all work including overflow work to backup facility
- Ensures proper maintenance and usage of all equipment and supplies
- Conducts staff meetings to ensure communication of corporate policies and goals
- Manages staff by selecting and recruiting, developing, and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff
- Ensures and analyzes production targets onsite are met daily, weekly, and monthly by measuring against Company goals

**Qualifications**:

- 4 year college degree or comparable work experience
- Communicate effectively with diverse groups and clients
- Exhibit ability to establish personal credibility with customers and staff
- Ability to execute and deliver the highest quality and production and customer service
- Establish challenging, constructive, and open workplace culture
- Work with peers & team to establish departmental decisions, processes & ensure standardized activities
- Ability to work in stressful situations and meet deadlines efficiently
- Create a customer focused environment
- Excellent written and oral communication skills
- Strong organizational, administrative, record keeping & time management skills
- Strong team approach to business ethics
- Must have excellent follow through skills

**What We Offer**:

- Competitive pay & benefits
- Comprehensive training and development programs that prepare employees to advance from within.
- A company focused on creating a positive work and client environment.
- Employee discounts on entertainment, products, and services nationwide

Pay: $80,000.00 - $95,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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