Underwriting Quality Assurance Analyst

2 weeks ago


Phoenix, United States GuideOne Insurance Full time

As the Quality Assurance Analyst, you will be is responsible for the quality review strategy focusing on portfolio analysis in Core; Non Profit Human Services. The team works together reviewing targeted and random underwriting files identifying strengths and opportunities. You will assist underwriting leaders in the identification and implementation of training strategies to address the personal job improvement and performance of underwriters and underwriting activities. You will also work closely with both underwriters and underwriting management to identify process and performance opportunities, and may assist with project initiatives for the department as needed. The changing business climate and marketplace requires nimble decision making and you will be a part of that process and decision making. You will rely on experience and judgment to plan and accomplish goals. To be successful in this role, you will perform a variety of tasks with the expected underwriting curiosity, creativity, and latitude expected for success.

**Responsibilities**:

- Performs portfolio quality reviews in Commercial Niches and Programs. Ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance in order to deliver an outstanding and accurate product to our customers.
- Completes executive summaries and various reports to underwriting management including presentations with senior leaders.
- Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gap in performance.
- Works collaboratively with other business areas to incorporate other relevant topics into the training curriculum.
- Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines.
- Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence.
- All other duties as assigned.

**Required Qualifications**:

- Bachelor’s degree in business administration or related field of study, or equivalent combination of education and/or experience.
- Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role.
- Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role.

**Recommended Qualifications**:

- Underwriting experience in Non-Profit Human Services and/or Programs highly desirable.

**Compensation**:

- $78,000 - $130,000 commensurate with experience, plus bonus eligibility
- $85,800 - $143,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibility

**Benefits**:
We are proud to offer a robust benefits suite that includes:

- Competitive base salary plus incentive plans for eligible team members
- 401(K) retirement plan that includes a company match of up to 6% of your eligible salary
- Free basic life and AD&D, long-term disability and short-term disability insurance
- Medical, dental and vision plans to meet your unique healthcare needs
- Wellness incentives
- Generous time off program that includes personal, holiday and volunteer paid time off
- Flexible work schedules and hybrid/remote options for eligible positions
- Educational assistance



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