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Data Entry/customer Service
3 months ago
We are looking for reliable and self-motivated individuals to join our team This is a fast-paced environment where the ability to multitask with accuracy and speed is essential. We are a rapidly growing termite and pest control company looking for energetic, friendly additions to our office. Your contact with the customers is our first interaction, and results can be seen immediately in solving customer issues. We will train the right person
**Responsibilities**:
- Answer incoming calls with prompt and friendly customer service
- Schedule service(s) with clients and outside service technicians
- Service client accounts professionally and accurately process paperwork
- Complete account reviews, updating and ensuring the accuracy of client information
- Listen and respond to customer needs and concerns to maximize retention and loyalty
- Schedule incoming services efficiently as needed
- Communicate and work efficiently with fellow office staff and service technicians.
- Assist outside sales staff with proposals, follow up, and customer contact
- Assist in collection of past due accounts
**Skills Required**:
- Extreme attention to detail
- Microsoft Office Applications (Outlook, Excel, Word)
- Understanding of Mac computers
- Ability to multitask and fast pace
- Multi line phone experience
- General computer knowledge
- Professional appearance and communication skills
- **Willingness to learn**:
- Must have High School Diploma or Equivalent
**Job Types**: Full-time, Part-time
Pay: $16.00 per hour
**Benefits**:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
**Education**:
- High school or equivalent (preferred)
Work Location: In person