Supervisor, Patient Access

3 weeks ago


San Diego, United States Rady Children's Hospital-San Diego Full time

JOB SUMMARY:
The Supervisor, Patient Access leads the day-to-day operations and provides technical and administrative leadership of the front-end revenue cycle. These responsibilities include: appointment scheduling, patient registration, front-end cash collection, patient authorization and other duties as assigned. Reviews work schedules and assigns duties to insure efficient patient flow and production goals. Coordinates and evaluates accuracy and quality of technical functions. Adheres to and supports the policies, procedures and standards of care. Ensures compliance with protocols and procedures. Plans and prioritizes work assignments. Supervises various personnel functions including recruitment, schedules and coaching of employees.

SKILLS REQUIRED:

- Communicates professionally when handling patient, provider or staff questions or concerns
- Ability to lead, train, and instruct staff
- Technologically savvy
- Ability to work and communicate optimally with team members in a professional manner
- Strong ability to maintain confidentiality and think and act independently with mínimal direct supervision
- Displays initiative and exercises good judgment and effective critical thinking skills
- Flexible, able to prioritize and address multiple responsibilities concurrently
- Proven knowledge of pre-registration and registration knowledge
- Sophisticated knowledge of medical terminology, diagnostic/procedural coding, and anatomy

MINIMUM QUALIFICATIONS:
High School Diploma, GED, Equivalent

2 years of experience

PREFERRED QUALIFICATIONS:
Bachelor's Degree

3 years of experience

**The expected hiring range for this position is $34.13 to $46.93



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