Operations Manager, Csh
4 weeks ago
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.
**Department Summary**:
The Center for Securing the Homeland (CSH) includes both the HSSEDI and NCF FFRDCs. The CSH PMO provides critical support to the VP & Director as well as the operational divisions of CSH in the areas of timely delivery of the contractual obligations and deliverables, management of the DHS clearance process, management of the NCF lab facility, management of the DHS classified infrastructure and secure IT enclave, building a strong relationship with the DHS and NCF government PMO leadership/staff, responsive to PMOs out of cycle requests, and the development of collaborative strategic initiatives with the PMOs. CSH is looking for a PMO Operations Manager to drive positive impact for our Sponsors by working in close partnership with the other divisions to ensure high quality, timely, and innovative products and solutions are created in support of the center’s mission.
**Roles & Responsibilities**:
- Build strong, positive working relationships, working collaboratively with our Sponsors as well as other CSH senior leaders, operations & administrative staff, and other PMOs across MITRE.
- Manage important CSH functions timely delivery of the contractual obligations and deliverables, management of the DHS clearance process, management of the NCF lab facility, management of the DHS classified infrastructure and secure IT enclave, building a strong relationship with the DHS and NCF government PMO leadership/staff, responsive to PMOs out of cycle requests, and the development of collaborative strategic initiatives with the PMOs.
- Support critical contractual efforts such as TEP/SOW processing, comprehensive reviews, annual reports, contract renewals, sponsoring agreement updates and IDIQ level contract modifications.
- Build & maintain a cross functional team of highly qualified staff to execute the mission of the CSH PMO.
- Develop, document and implement improvements to CSH PMO process and outputs that drive efficiency, demand quality, and enhance delivery.
- Work with CSH Project Leaders to ensure they are trained in CSH process and support the administrative functions of managing projects.
- Additional duties and special projects as assigned to enhance the impact of CSH.
**Basic Qualifications**:
- Requires a minimum of 12 years of related experience with a Bachelor’s degree; or 10 years and a Master’s degree; or a PhD with 7 years’ experience; or equivalent combination of related education and work experience.
- Understanding of the clearance process lifecycle.
- Experience managing SCIF/laboratory environments to include hardware, software, and overall property management.
- Experience managing finance functions such as invoicing, P-card expenses, and accounts receivable.
- Proven track record of managing and maintaining large volumes of deliverables.
- Demonstrated experience running teams with diverse skill sets to deliver across a broad range of projects.
- Demonstrated ability to oversee the development of strategy and communications materials that can be understood by internal and external stakeholders at various career levels.
- This position requires a minimum of 50% hybrid on-site
**Preferred Qualifications**:
- Knowledge and understanding of CSH sponsor priorities.
- Demonstrated experience working across corporate business units such as security, finance, IT services and contracts to solve organizational challenges.
Our culture is a tangible asset that endures through our people and leaders. At MITRE, our leaders must also demonstrate and continually develop a consistent set of shared Leadership Competencies:
- ** Lead with a Strategic Mindset**: Drives alignment across MITRE to achieve our mission by engaging across and beyond the enterprise, making and executing decisions, and activating the Good Growth Strategy.
- ** Create Value**: Takes a broad approach to solving complex problems using a national and global lens. Unleashes the full
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