Operations Manager

4 weeks ago


McLean, United States Hilton Full time
Operations Manager(

Job Number:

HOT0AMQH)

Work Locations

:Hilton Northolme Resort SeychellesIle PlatteGlacis0

An Operations Manager is responsible to manage the Operations Heads of Department and overall hotel targets to deliver an excellent Guest experience while managing profitability and guest satisfaction measures.


What will I be doing?
As the Operations Manager, you are responsible for managing the Resort Operations Heads of Department, and overall hotel targets to deliver an excellent Guest experience. The Operations Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded Lead in all key property issues including capital projects, customer service, and refurbishment Ensure all decisions are made in the best interest of the hotels and Hilton Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property Provide effective leadership to hotel team members Lead in all aspects of business planning Comply with and exceed Hilton Brand Service Standards Ensure costs are controlled and revenue opportunities are effectively sourced and delivered Manage and develop the Operations Heads of Department to ensure career progression and effective succession planning within Hilton Hold regular briefings and communication meetings with the Operations team Respond to audits to ensure continual improvement is achieved

EOE/AA/Disabled/Veterans

Schedule

:Full-timeBrand:Hilton Hotels & Resorts

Job

:General Manager/Hotel Manager
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