Guest Services Telephone Operator
2 weeks ago
**Basic Function**: Provides professional, courteous telephone and radio service to both guests and employees.
**Work Performed**:
1. Answers the telephone with appropriate greetings and transfers call to correct extension.
2. Takes messages accurately and logs them in Visual One.
3. Relay pertinent messages immediately to guests or staff.
5. Relays guest requests and problems to correct department and follows up.
6. Runs daily reports for PBX and other departments.
7. Records arrivals as noted by the Front Gate.
8. Notifies front desk of guest arrivals.
9. Completes guest request log with follow-up to all departments.
10. Logs all incoming packages on the package log.
11. Prepares key packets for 2nd shift.
12. Adheres to standards of property and standards of leading, triple A and Mobil.
13. Other duties as assigned.
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Guest Services Telephone Operator
4 weeks ago
Sedona, United States Enchantment Group Management Company LLC Full timeJob DescriptionJob DescriptionBasic Function: Provides professional, courteous telephone and radio service to both guests and employees. Work Performed:1. Answers the telephone with appropriate greetings and transfers call to correct extension.2. Takes messages accurately and logs them in Visual One.3. Relay pertinent messages immediately to guests or staff....
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Telephone Operator Supervisor
4 weeks ago
Sedona, United States L `Auberge De Sedona Full timeJob Summary: L'Auberge de Sedona is a Forbes 4 Star Resort located on the banks of Oak Creek in the majestic Red Rock Country of Sedona, AZ. The PBX Operator Supervisor is responsible to supervise all Associates charged with switchboard operations such as answering and transferring inbound telephone calls, IRD, and training of Associates. Position is...
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Telephone Operator Supervisor
2 days ago
Sedona, United States L `Auberge De Sedona Full timeJob Summary: L'Auberge de Sedona is a Forbes 4 Star Resort located on the banks of Oak Creek in the majestic Red Rock Country of Sedona, AZ. The PBX Operator Supervisor is responsible to supervise all Associates charged with switchboard operations such as answering and transferring inbound telephone calls, IRD, and training of Associates. Position is...
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Guest Services Associate
1 week ago
Sedona, United States Marriott Vacations Worldwide Full timeJOB SUMMARY Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Hyatt Vacation Ownership might be the place for you! You will have the opportunity to welcome our Owners and...
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Guest Services Associate
2 weeks ago
Sedona, United States HV Global Group, Inc. Full timeHourly Rate: $21.06 JOB SUMMARY Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Hyatt Vacation Ownership might be the place for you! You will have the opportunity to...
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Guest Services Associate
2 days ago
Sedona, United States Hyatt Vacation Ownership Full timeHourly Rate: $21.06 JOB SUMMARY If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented...
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Guest Services Associate
3 days ago
Sedona, United States Hyatt Vacation Ownership Full timeAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. JOB SUMMARY Do you pride yourself on your...
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Guest Services Supervisor
2 weeks ago
Sedona, United States Enchantment Group Management Company Full time**Basic Function**: Supervises daily functions of Guest Services agents **Work Performed**: - Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget - Ensure consistency with proper check-in and check-out procedures by Guest Service Agents - Ensure proper communication with Housekeeping and other departments -...
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Guest Services Supervisor
4 days ago
Sedona, United States Enchantment Group Management Company LLC Full timeJob DescriptionJob DescriptionBasic Function: Supervises daily functions of Guest Services agentsWork Performed:Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budgetEnsure consistency with proper check-in and check-out procedures by Guest Service AgentsEnsure proper communication with Housekeeping and other...
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Guest Services Supervisor
2 weeks ago
Sedona, United States Enchantment Group Management Company LLC Full timeJob DescriptionJob DescriptionBasic Function: Supervises daily functions of Guest Services agentsWork Performed:Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budgetEnsure consistency with proper check-in and check-out procedures by Guest Service AgentsEnsure proper communication with Housekeeping and other...
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Holiday Inn Express
3 weeks ago
Sedona, United States Holiday Inn Full timePosition Summary: A Guest Service Agent must have a positive and professional upbeat personality with a desire to deliver outstanding customer service to make the guest experience memorable. Ensures the highest level of guest services are provided and that our standards are always met and maintained. Duties and Responsibilities: - Able to work a flexible...
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Front Desk Guest Service Agent FT
4 weeks ago
Sedona, United States OLS Hotels & Resorts Full timeJob Details Job Location: The Wilde Resort and Spa - Sedona, AZ Salary Range: Undisclosed Description FRONT DESK AGENT- THE WILDE RESORT $19.50/hourly About our resort and our company: Become a part of a team that is recognized as the #1 boutique resort in Sedona and a part of a growing company called Springboard Hospitality. We are centrally located...
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Guest Service Agent
1 month ago
Sedona, United States Hilton Sedona Resort at Bell Rock Full timeDescriptionTHE BEAUTIFUL HILTON SEDONA RESORT AT BELL ROCK IS SEARCHING FOR FULL-TIME GUEST SERVICE AGENTS TO JOIN THEIR FRONT OFFICE TEAM! Located less than a mile from Bell Rock, one of the most iconic rock formations and vortex sites, Hilton Sedona offers expansive suites, private balconies/patios and fireplaces in each guest room, and a collection of...
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Guest Service Agent
4 weeks ago
Sedona, Arizona, United States Hilton Full timeTHE BEAUTIFUL HILTON SEDONA RESORT AT BELL ROCK IS SEARCHING FOR FULL-TIME GUEST SERVICE AGENTS TO JOIN THEIR FRONT OFFICE TEAM Located less than a mile from Bell Rock, one of the most iconic rock formations and vortex sites, Hilton Sedona offers expansive suites, private balconies/patios and fireplaces in each guest room, and a collection of signature Red...
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Guest Services Agent
4 weeks ago
Sedona, United States Enchantment Group Management Company Full time**Overview**: Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best...
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Guest Services Agent
2 months ago
Sedona, United States Enchantment Resort Full timeAre you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come...
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Guest Services Agent
2 weeks ago
Sedona, United States Enchantment Group Management Company LLC Full timeAre you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come...
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Guest Services Agent
4 weeks ago
Sedona, United States Enchantment Resort Full timeAre you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come...
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Guest Services Agent
4 weeks ago
Sedona, United States Enchantment Group Management Company LLC Full timeJob DescriptionJob DescriptionAre you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best...
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Guest Services
3 weeks ago
Sedona, United States Ambiente Sedona Full timeDiscover a world class company that continually strives to provide a memorable and unique experience to every person visiting the property. Ambiente team members provide guests with exceptional service during their stay in our beautiful Landscape Hotel that is uniquely designed to blend in with the mystical red rocks of Sedona, Arizona. - Both work and...