Medical Office Front Desk Receptionist

3 weeks ago

Union, United States Medical office management Full time

Medical office in Union, NJ is seeking experienced **receptionist** with great clerical and patient care skills along with **MEDICAL** front desk operations knowledge. Some evening hours and some Saturdays may required. Fluent in Spanish is a huge plus.

The primary role of the Medical Receptionist is to provide reception and clerical services under the supervision of the office/ practice manager for the patients of the practice.These services may include insurance verification, collections, referrals, appointments, patient contact, and general secretarial duties.
- The receptionist shall to help promote high levels of service, all team members greet patients and visitors in a prompt, courteous and helpful manner.
- At each patient encounter, team members respond promptly to patients’ needs and listen with empathy both in person and on the telephone.
- Check in patients; consistently and courteously verifies and obtains required demographic information.
- Collect co-payment and any applicable balances; Verifies insurance eligibility; Ensures appropriate referrals are obtained;
- Ensure patient completes appropriate paperwork including but not limited to Intake and IDs; Accurately enters patient demographic information in EMR system.
- All aspects of the checkout process are completed accurately and timely, and in a friendly manner.
- Posts charges/payments into system; collects current and past due balance(s); schedules future appointment(s); initiates referral process.
- Assist with financial responsibilities including: keeping abreast of reimbursement and billing procedures; accurately verifies information and credit card batches;
- Follow protocols established for EMR for scanning/filing documents.
- Monitor general office supply inventory and equipment.
- Receive and directs all communication courteously and consistently and according to HIPAA guidelines and office policy.
- Schedule appointments as per office protocol.

**Responsibilities**:
Greet patients,

Schedule appointments,

answer multiple incoming calls,

check patients in/out,

collect co-payments,

verify insurances,

data entry.

Pay: $18.00 - $20.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic
- Outpatient
- Private practice
- Telehealth

Medical specialties:

- Psychiatry

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Medical office receptionist: 1 year (required)

**Language**:

- Spanish (preferred)

Work Location: In person

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