Assistant Property Manager
2 weeks ago
**ASSISTANT PROPERTY MANAGER JOB DUTIES AND RESPONSIBILITIES**
**Assistant Property Manager Responsibilities and Objectives**
*Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities. *Understand the operations guidelines established within the property management agreement. *Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll. *Accurately and timely complete daily, weekly, and monthly financial and leasing reports. *Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers. *Collect delinquent account balances from previous residents. *Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings. *Lease apartments as needed. *Responsible for shopping competitive properties. *Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired. *Processes move-ins, move-outs, and lease renewals. *Audit all new and current lease agreements and resident files for accuracy. *Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations. *Compose and prepare routine correspondence, rental notices, and other letters and memorandums. *Assist the property manager with resident relations and problem resolution. *Assume responsibility for the operations of the property in the absence of the property manager. *Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws. *May perform other duties as assigned.
**Education and Experience**
*High school diploma is required. Bachelor’s degree is preferred. *Two to three years of experience in property management is required. *Knowledge of resident rental lifecycle activities is required. *Real estate license is preferred and may be required in some locations. *Prior experience in Yardi Voyager or another equivalent system is preferred.
**Skills and Requirements**
*Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. *Excellent interpersonal skills to communicate with all levels of management effectively and sensitively. *Sensitivity to confidential matters is required. *Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency. *Ability to relay technical concerns with adequate detail, quickly and accurately. *Capability to read, write, comprehend, and converse in English. *Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
- Excellent customer service and interpersonal skills with the ability to relate to others. *Strong organizational and time-management skills. *Ability to cope with and defuse situations involving angry or difficult people. *Must maintain a valid driver’s license, clean driving record and current auto insurance is required. *Must comply with all safety requirements. *Required to complete and successfully pass the _River View Residential_ Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.
**Scheduling**
*Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidays. *May be required to be on-call and aid during staffing deficiencies on-site. *Ability to travel (10-15%).
**Environment**
*Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions). *Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces. *Potential exposure to communicable diseases through frequent contact with the public. *Possible exposure to short-tempered or aggressive people. *Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire.
**Physical Requirements**
- River View Residential_ will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:
*Ability to lift, push and pull up to 25 pounds. *Ability to walk around the property several times daily (up to 10 miles a day). *Ability to walk on uneven surfaces. *Ability to climb several flights of stairs several times daily. *Hearing and visual ability to observe and detect signs of emergency are required. *Must be able to sit, stand, reach, bend, and stoop for extended periods of time. *Ability to use standard maintenance equipment. *Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey deta
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