Customer Service Representative/data Entry Clerk

3 weeks ago


Clearwater, United States MMS LLC Full time

Customer Service Representative

**Duties**:

- Assist customers with inquiries, concerns, and complaints in a professional and timely manner
- Analyze customer needs and recommend appropriate products or services
- Process orders, returns, and exchanges accurately and efficiently
- Upsell additional products or services to maximize sales opportunities
- Maintain accurate customer records and update information as needed
- Collaborate with other team members to resolve customer issues effectively

**Skills**:

- Excellent communication skills in both English and Spanish (bilingual/multilingual preferred)
- Strong customer service orientation with the ability to handle difficult situations with empathy and professionalism
- Proficient in outbound calling techniques to engage potential customers and drive sales
- Ability to analyze customer needs and provide appropriate solutions
- Sales-oriented mindset with the ability to upsell products or services
- Strong problem-solving skills to address customer inquiries or concerns effectively

PLEASE NO PHONE CALLS.

Pay: $15.00 - $20.00 per hour

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Relocate:

- Clearwater, FL 33762: Relocate before starting work (required)

Work Location: In person



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