Principal Product Manager

3 weeks ago

Scottsdale, United States Symmetry Software Full time

**About the Role**:
Symmetry Software is looking to hire an experienced Product Manager for our rapidly growing organization. Our APIs and SDKs are the foundation of Symmetry's business, reaching over 64 million employees' paychecks every year. You will be responsible for the developing and implementing strategies and roadmaps for both existing and future business lines. As the second hire in the Product organization, you'll have a unique opportunity to improve the product development process within a small, fast paced team. This is a builder role and is empowered by Symmetry Software's Head of Product.

If you are a builder of API products who thrives on making a major business impact at a high-growth company, we would love to hear from you

**About the Team**:
You'll be the second member of the Symmetry Product team and will collaborate directly with every part of the business: sales, client success, marketing, tax research, design, engineering, and more. You'll be expected to not only operate as a product manager but help craft the product management practice at Symmetry.

**Here's what you'll do day-to-day**:

- Cultivate a deep understanding of the payroll technology marketplace with a focus on client experience
- Define the strategy and roadmap for our core product portfolio
- Collaborate with clients, engineers, and other cross-functional partners (including the Symmetry leadership team) to execute the roadmap and make day-to-day prioritization decisions
- Develop a framework and set of metrics to measure the impact you deliver to the business
- Execute hypothesis-driven product experiments, iterate, and ship to customers frequently
- Drive improvements to the Symmetry product development lifecycle

**Here's what we're looking for**:

- 7+ years of hands-on product management experience, with 2+ years building technical products for developers
- Established track record of building API products at rapidly scaling companies in deep collaboration with engineering teams
- Bachelor's degree preferred or equivalent experience

**Required Skills & Mindsets**:

- Innate ownership mindset. You thrive on owning problems end-to-end and will take a hands-on approach to do whatever it takes to make the product and team successful
- Fearless in diving deep into new areas to learn and gain the knowledge you need to be successful in a technical product space
- Empowering leadership style. You know how to lead from the front and from the back and are passionate about helping those around you grow and improve
- Strong written and verbal communication skills with a passion for precise articulation of customer needs
- An obsession with getting the details right, big and small

Symmetry has a physical office space in Scottsdale. Employees who are based in those locations will be expected to work from the office on designated days approximately **2-3 days** per week (or more depending on role).

When approved to work from a location other than the office, a secure, reliable, and consistent internet connection is required.

**Working at Symmetry Software**:
Being happy at a job goes beyond just doing the work. Where you choose to spend 40 hours a week should be a place that challenges you professionally and aligns with your personal goals and well-being. We truly love what we do, and our customers love what we produce. Our family-owned and -operated business is collaborative, fun, and friendly. We offer the opportunity to work with all kinds of positions across the company, from the CEO to support to sales and everything in between.

Recently, Symmetry became part of Gusto. More than 300,000 businesses use Gusto's people platform to hire, pay, insure, and support their team-from modern payroll and benefits to distributed work services and international contractor support to expert HR. Together, Symmetry and Gusto are pushing the entire industry forward by helping growing businesses access tools and services that for so long have only been available to larger corporations.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.

**About our products**:
Our products make sure millions of paychecks are right, no matter where people live or work in the U.S. We simplify the payroll process with accurate and dependable payroll withholding tax solutions. Our clients include Fortune 500 companies, like Walmart and Southwest Airlines, and leading payroll service providers, including ADP and Paychex. With a 95%+ customer retention rate, our products always have to be top-of-the-line, and so do our employees.

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