Employment Program Representative

7 days ago


Orange County CA, United States Employment Development Department Full time

**THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.**

Do you have a passion for helping people and enjoy working with a diverse population? We are seeking an individual who is self-driven, creative, and customer-focused to assist customers and work cooperatively with local partners in the America's Job Center of California (AJCC) and other community-based agencies in the surrounding geographical area. Position also includes conducting job development activities in local communities to connect employers with qualified applicants, provide exceptional customer service when assisting customers in a self-service environment based upon the regulations mandated through the State of California and the Department of Labor, and the Workforce Innovation and Opportunity Act (WIOA). May be required to stand for up to 8 hours a day and perform presentations to employers and AJCC clients on work search-related topics and to inform EDD Workforce Services customers of AJCC programs and services.

The position exists in Anaheim, but may be required to work in other Orange County offices, including Brea and Santa Ana.

This position currently includes a Geographic Pay differential of $250 per month for Orange County.

Positions exist in Anaheim ARU 042.

If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.

You will find additional information about the job in the **Duty Statement**.

Working Conditions

Customer Service in an office environment. Occasional and overnight travel may be required.

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- EMPLOYMENT PROGRAM REPRESENTATIVE

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-434802
- **Position #(s)**:

- 280-042-9194-058
- **Working Title**:
**Employment Program Representative**

**Classification**:

- EMPLOYMENT PROGRAM REPRESENTATIVE
$3,822.00 - $4,559.00 A
$4,138.00 - $5,180.00 B
$4,751.00 - $5,948.00 C
- **# of Positions**:

- 1
- **Work Location**:

- Orange County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- **Work Shift**:

- 8:00 am - 5:00 pm
- **Work Week**:

- Monday - Friday
- Department Information
- The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
- Special Requirements
- Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
- Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Application Instructions

Final Filing Date: 6/10/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Employment Development Department
-Attn: Job Control # 434802
-Human Resource Services Division, MIC 54
-PO Box 826880
-Sacramento, CA 94280-0001

**Address for Drop-Off Application Packages**
Employment Development Department
-Attn: Job Control # 434802
-EDD/Human Resource Services Division (6th floor solar)
-722 Capitol Mall
-Sacramento, CA 95814
-08:00 AM - 04:30 PM

**Required Application Package Documents**
- Resume is required and must be included.
- Degree and/or School Transcripts

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions reg



  • Orange County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Do you have a passion for helping people? Are you a Veteran (as defined in Title 38, United States, Section 4101.b) that wants to help Veterans get back into the workforce? Can you...


  • Orange County, CA, United States Employment Development Department Full time

    **TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.** Do you have a passion for helping people and enjoy working with a diverse population? We are seeking an individual who is self-driven, creative, and customer-focused to assist customers and work cooperatively with local...


  • Riverside County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Are you a United States Military Veteran? Do you have a passion for helping Veterans? The Employment Development Department (EDD) is looking for a highly motivated individual who is...


  • Riverside County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Under the supervision of Employment Program Manager I, the Employment Program Representative (EPR) assists customers through the delivery method of self-service, facilitated self-help,...


  • Riverside County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Under the supervision of Employment Program Manager I, the Employment Program Representative (EPR) assists customers through the delivery method of self-service, facilitated self-help,...


  • Kern County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Under the supervision of Employment Program Manager I, the Employment Program Representative (EPR) Disabled Veterans' Outreach Program (DVOP) Specialist assists veteran customers faced...


  • Riverside County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Under the supervision of Employment Program Manager I, the Employment Program Representative (EPR) assists customers through the delivery method of self-service, facilitated self-help,...


  • Kern County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Under the supervision of Employment Program Manager I, the Employment Program Representative (EPR) assists customers through the delivery method of self-service, facilitated self-help,...


  • Sacramento County, CA, United States Employment Development Department Full time

    Would you like to work in a unique program that helps put Californians back to work? Do you have an eye for detail and organization and the ability to handle multiple changing priorities? If so, then the California Work Opportunity Tax Credit Program is looking for you! We are seeking a self-motivated, goal-driven individual who can work in a team...


  • San Bernardino County, CA, United States Employment Development Department Full time

    **TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.** Do you have a passion for helping people and enjoy working with a diverse population? If so, the Employment Development Department (EDD) is looking for a highly motivated individual who enjoys working with the public,...


  • San Diego County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Under the supervision of Employment Program Manager I, the Employment Program Representative-Disabled Veterans' Outreach Program (EPR-DVOP) Specialist assists veteran customers faced...


  • San Diego County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Under the supervision of Employment Program Manager I, the Employment Program Representative-Disabled Veterans' Outreach Program (EPR-DVOP) Specialist assists veteran customers faced...


  • San Diego County, CA, United States Employment Development Department Full time

    **THIS IS A BILINGUAL - SPANISH POSITION; MUST BE ABLE TO PASS A BILINGUAL - SPANISH FLUENCY EXAMINATION.** **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Do you have a passion for helping people and enjoy working with a diverse...


  • Los Angeles County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Do you have a passion for helping people and enjoy working with a diverse population? We are seeking a flexible individual that is self-driven, creative, and customer focused to assist...


  • San Diego County, CA, United States Employment Development Department Full time

    **THIS IS A BILINGUAL - SPANISH POSITION; MUST BE ABLE TO PASS A BILINGUAL - SPANISH FLUENCY EXAMINATION.** **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Do you have a passion for helping people and enjoy working with a diverse...


  • San Joaquin County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Do you have a passion for helping? Are you a Veteran (as defined in Title 38, United States Code, Section 4101) that wants to help Veterans get back into the workforce? Can you...


  • San Benito County, CA, United States Employment Development Department Full time

    **THIS IS A RE-ADVERTISEMENT. IF YOU PREVIOUSLY APPLIED, YOU DO NOT HAVE TO RE-APPLY.** **THIS IS A BILINGUAL - SPANISH POSITION; MUST BE ABLE TO PASS A BILINGUAL - SPANISH FLUENCY EXAMINATION.** **TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.** Migrant and Seasonal Farm...


  • Orange County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** **_For _**_TAX AUDITOR_**_ ONLY - _**_Applicants must take the _**_Auditor I_**_ exam to be eligible for this position. Please see the “Special Requirements" section for more...


  • Riverside County, CA, United States Employment Development Department Full time

    Under the direction of the Workforce Services (WS) Employment Program Manager II, the incumbent plans, organizes, directs, and evaluates the WS program activities at the Blythe America's Job Centers of California (AJCC) Employment Service Sites. Works to ensure continuous quality improvements to support the integrated service delivery model. As the Workforce...


  • Alameda County, CA, United States Employment Development Department Full time

    **THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.** Under the direction of the Unemployment Insurance (UI) Center Section Manager or Alternate Manager, supervises a unit of staff performing the duties of Employment Program...