![Bio-Tech Pest Control](https://media.trabajo.org/img/noimg.jpg)
Csr - Customer Service Representative
2 weeks ago
Bio-Tech Pest Control is a successful, fast-growing pest control company. Due to our continued growth, we are looking to add to our office staff Currently, we are looking for a full time, experienced customer service representative. Work hours are Monday - Friday, 8am - 5pm, with occasional Saturday work.
**Skills Required**:
- Able to work in a fast-paced work environment with ability to multitask
- Positive, can-do attitude is a MUST
- Good decision making and the ability to prioritize tasks pending the urgency of each call
- Comfortable with answering high volume calls and making outbound calls
- Strong data entry skills
- Strong communication skills
- Anticipate office and customer needs
**Daily job duties include but not limited to**:
- Assist Customers (look-up accounts, answer questions). Must have an understanding of the services we offer and how the services are performed.
- Accurately enter customer information into our database and schedule services optimal to the technician’s route.
- Keep an open communication with fellow CSR's and technicians.
- Make daily outbound calls which include quality assurance (QA) calls for your assigned technician, follow-up on bids, retreats and other calls as needed, make outbound marketing calls as assigned by Senior CSR.
- Other clerical duties may include filing, mail outs, etc.
- Keep work area clean and organized.
**Benefits**:
- We are closed 7 major holidays. After one year of service you will receive paid holidays AND paid time off.
- Health benefits after 90 days of employment.
**Job Types**: Full-time, Seasonal
Pay: From $15.00 per hour
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
- Office
Work Location: In person
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