Cisco Unified Communication Manager

1 week ago


Phoenix, United States Ampcus Incorporated Full time

**Job Title**: Cisco Unified Communication Manager

Work Location Onsite - Phoenix, AZ

Must Have

1. Cisco Unified Communications solutions

2. IP Telephony, Audio/Video Conferencing, VoIP/UCCE.

3. Experience in implementing network infrastructure,

Job Description/ Responsibilities
- Design for both Cisco & Genesys to co-exists among Client telephony and Video conferencing platform, added knowledge on utilizing Genesys for Audio/VC capabilities
- Design, implement and maintain Cisco Unified Communications solutions.
- Design, implement and maintain network infrastructure.
- Developed standardized documentation and engineering tools
- Must have hands-on experience managing and administering Cisco Call manager in a fast-paced contact center environment.
- Strong technical background managing, maintaining, deploying and troubleshooting Cisco telecommunications systems.
- System administration and end user support experience in Cisco VoIP/UCCE environment.
- Ability to work collaboratively and partner with various IT staff, business partners, internal clients and vendors.
- Strong analytical problem-solving skills and the ability to work independently.
- Must be able to handle multiple projects and activities and deal with changing priorities.
- Solid verbal, written, and interpersonal communication skills.

**Years of Experience**: 14.00 Years of Experience



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