Dmv Customer Service Technician

4 weeks ago

Norfolk, United States Department of Motor Vehicles Full time

**Title**: DMV Customer Service Technician (Part-Time/Hourly) Multi-Hire-Norfolk Widgeon Rd CSC & Norfolk Military Crl CSC

**State Role Title**: Admin and Office Spec III

**Hiring Range**: $16.63 - $18.29

**Pay Band**: 3

**Agency**: Department of Motor Vehicles

**Location**:NORFOLK/WIDGEON CSC

**Recruitment Type**: General Public - G

**Job Duties**

Virginia’s Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Part-Time (Wage) Customer Service Technician at the Norfolk Widgeon Rd and Military Circle Customer Service Centers. If you possess strong customer service and cash/credit card handling experience, problem solving skills, with a willingness to learn, and want a career with growth opportunities, we would like to talk with you.

If you possess strong customer service and problem-solving skills, with a willingness to learn, and want a career with growth opportunities, we would like to talk with you.

This is a wage position limited to working no more than 1,500 hours per agency during the 12-month period of May 1 - April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12-month period. This wage position offers no state benefits.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them

**Minimum Qualifications**
- Job Requirements:

- Customer service experience working in a fast paced environment.
- Experience using a personal computer or other automated systems.
- Excellent oral and written communication skills.
- Experience working in a team or group environment.
- Strong organizational, time management, problem solving and multitasking skills.
- Must have attention to detail, accuracy, and complete assignments on time.
- Flexibility to work M-F and Saturday.
- Can lift 10 - 25 pounds.

**Additional Considerations**

N/A

**Special Instructions**

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

**Contact Information**

Name: DMV Employment

Phone: 804-486-2664

Note**: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer

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