Lvn Care Coordinator

3 weeks ago

Upland, United States SUPERIOR HOME HEALTH CARE SERVICES, INC Full time

**DUTIES**

Direct the coordination of patient care, under the supervision of the Clinical Manager.

**RESPONSIBILITIES**

Coordinate patient care, among disciplines.

Confer, with Clinical Manager on problems and complaints.

Liaison between coordinating team and nursing office.

Perform all coordinating duties, when necessary.

Review, and direct, case management notes, document change of staff, change in service, telephone complaints, etc.

Supervise the completion of intake forms, and their appropriate routing, for admission approval.

Supervise the scheduling of appropriately skilled person to fill the case, the input of the scheduling information on the computer, and continue to supervise the coordination of scheduling.

Supervise the scheduling of replacement workers, as needed, and the input of the scheduling information.

Communicate with patients/families on Home Health Staff-related issues.

Interview, test, and check references of field staff being considered for hire and supervise the set-up of personnel files.

Take telephone referral information.

Handle matters related to staff and the patient(s) they serve.

Supervise the maintenance of case management notes, related to personal problems and/ other situations that arise with staff, including those relating to patient care.

Communicate, on a routine basis, with contract agencies, to maintain smooth relations and to obtain needed information.

Advise the Clinical Manager of all new cases to be filled and supervise the review of cases, on a weekly basis.

Oversee the documentation, and reporting, of changes in patient status, in service requirements, employee staff assignment, and in particular, any unsatisfactory performance.

Prepare written performance evaluations of field staff and recommend wage adjustments for them.

Supervise field staff, with regard to punctuality, reliability, assignments, and related matters.

Discipline field staff to include making recommendations for termination; this includes counseling and making recommendations regarding suggested discipline, or corrective action, where performance problems exist.

Negotiate fees, based on difficult to serve or acuity level, of patients.

Market Agency services, to include telemarketing.

Performance of other duties, as required.

**JOB CONDITIONS**

Position is stressful in terms of meeting deadlines.

It is primarily a desk job, which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.

It requires mínimal lifting of office records and printouts.

The ability to read 12 point, and larger, type, is required.

One must be able to adequately hear, on the telephone, with no more than an amplifier and be able to communicate, both, verbally, and in writing, in English.

**EQUIPMENT OPERATION**

The job requires the ability to utilize a PC, calculator, multi-line telephone, and other related office equipment.

**COMPANY INFORMATION**

Has access to all patient medical and financial records, which may be discussed with all management staff.

**QUALIFICATIONS**

A California state licensed vocational nurse (LVN) is preferred.

Experience as a Care Coordinator/Case Manager.

Must have a criminal background check

Pay: $28.00 - $32.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Medical specialties:

- Geriatrics
- Home Health
- Hospice & Palliative Medicine
- Internal Medicine
- Medical-Surgical
- Primary Care
- Wound Care

Standard shift:

- Day shift

Supplemental schedule:

- Holidays

Weekly schedule:

- Monday to Friday
- No weekends

**Experience**:

- Nursing: 1 year (preferred)

**Language**:

- Spanish (preferred)

License/Certification:

- LVN (required)
- BLS Certification (required)

Work Location: In person

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