Collections Coordinator

3 weeks ago

Jacksonville, United States Coastline Federal Credit Union Full time

**Collections Coordinator**

Are you passionate about being part of a collaborative culture where your contributions create a positive impact? Do you thrive in environments that feel like home? If your answer is a resounding "yes," then Coastline Federal Credit Union is where you belong

At Coastline, we embody the mindset of "people helping people." Every day, we strive to make meaningful connections and provide financial solutions that transform lives. If you're ready to embark on a journey where your talents are valued, and your potential is encouraged, consider joining us as a Collections Coordinator.

**Why Coastline?**
- **Purpose-driven Culture**: Be part of a team that believes in the power of community and making a difference in the lives of our members.
- **Career Growth**: We're committed to your professional development and provide opportunities for advancement.
- **Comprehensive Benefits**: Enjoy a range of benefits including Medical, Dental, and Vision Insurance, Paid Time Off, 401k with Company Match, paid holidays (11), and exclusive discounts on entertainment, theme parks & more.

Are you a dynamic, detail-oriented individual seeking to make a meaningful difference within our credit union and beyond? As a Collections Coordinator at Coastline, you'll play a pivotal role in ensuring the financial health of our institution and our members. If you're a friendly, professional individual with a flair for creative problem-solving, we want you on our team

**What You Bring**:

- **Passion for Service**: Support our credit union's mission, vision, and values with your dedication to delivering exceptional service to our members.
- **Autonomous Thinker**: Exhibit the ability to work independently, coupled with strong critical thinking and decision-making abilities.

**Your Impact as a Collections Coordinator**:

- **Effective Communication**: Serve as the primary liaison between Coastline and our outsourced collections firm, fostering seamless communication and collaboration to swiftly address collection issues.
- **Strategic Collection Techniques**: Utilize your analytical skills to review reports and determine appropriate collection strategies, ensuring timely recovery of outstanding balances while maintaining member relationships.
- **Policy Development**: Contribute to the refinement of collection policies and procedures, ensuring adherence to industry best practices and regulatory standards, while optimizing efficiency and clarity.
- **File Maintenance**: Maintain accurate files for charged off loans, visa, or negative accounts once approved.

**Join Our Team**:

- The above statements describe the general nature and level of work being performed by the person(s) assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Employees can be asked to do other duties to help fulfill our mission, drive our vision and abide by our core values._
- Coastline Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, creed, ancestry, citizenship, religion, color, gender, gender identity, gender expression, age, national origin, political belief, sexual orientation, genetic information, marital status, disability or any other protected characteristic or status under applicable federal, state and local laws._

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