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Domestic Violence Shelter Advocate

4 months ago


Flagstaff, United States Northland Family Help Center Full time

**Position: Domestic Violence Shelter Advocate**

**Hours: Full-time. Minimum 32 hours/week, 4 shifts/week. Some weekend and overnight availability required.**

**Status: Non-exempt**

**Salary: $17.50/hr, $18.50/hr for hours worked between 10:00 pm and 6:00 am**

**Benefits: PTO accrual on hours worked, 403(b) retirement plan option, 10 paid holidays/holiday pay, medical, vision, dental and life insurance eligible, paid initial 40-hour training, continued learning environment with paid trainings**

**Funding: Subject to availability of funds**

***
This position is responsible for providing daily support and advocacy for residents in Northland Family Help Center’s Domestic Violence Shelter, in compliance with funders and NFHC Policies and Procedures.

**ESSENTIAL DUTIES / RESPONSIBILITIES**
- Provide information, support, and education to clients
- Provide care to clients as indicated by their goals
- Assist clients to understand and achieve program expectations
- Intervene in crisis situations related to client care and safety
- Provide or assist with educational group activities for clients
- Assist clients in their interaction with other agencies
- Make appropriate referrals to other agencies according to client needs
- Maintain accurate records and documents
- Provide house management as needed (cleaning, organizing, sorting donations, etc.)
- Respond to visitors and residents at the door and on the phone, including answering 24/7 crisis line
- Complete frequent health and safety checks of shelter and building
- Attend and participate in mandatory trainings
- Attend and participate in required staff meetings
- Attend and participate in supervision with Shelter Manager and clinical support as needed
- Participate in on-call rotation duties
- Ability and willingness to provide First Aid or CPR to clients or staff members if necessary
- Other duties as may be assigned

**KNOWLEDGE, SKILLS AND ABILITIES**

A Domestic Violence Shelter Advocate must possess the skills and knowledge necessary to:

- Protect client rights and provide treatment that promotes client dignity, independence, individuality, strengths, privacy, and choice
- Recognize trauma response symptoms
- Meet the unique needs of the client populations served by NFHC, including victims of domestic violence, family violence, sexual assault, and/or human trafficking
- Protect and maintain confidentiality of client records and information
- Recognize and respect cultural differences
- Recognize, prevent and respond to a situation in which a client: may be a danger to self or a danger to other, behave in an aggressive manner, may be experiencing a crisis situation, or may be experiencing a medical emergency
- Demonstrate ability to embody NFHC’s Mission, Philosophy, Values, including trauma informed approaches, empowerment, and respect
- Demonstrate ethical behavior, and understand and implement principles and ethics of social services practice
- Recognize and respond to a fire, disaster, hazard, or medical emergency

**MINIMUM QUALIFICATIONS**
- Must be at least 21 years of age
- Associate’s Degree in a field related to behavioral health, social services, or human services
- Any equivalent combination of experience, training or education as approved by Executive Director

**PREFERRED QUALIFICATIONS**
- Bachelor’s or Master’s Degree in a field related to behavioral health, social services, or human services
- Experience in behavioral health, social services, or human services

**REQUIRED CERTIFICATIONS**
- Valid driver’s license
- Proof of auto insurance
- Diploma or official transcripts
- Successful annual TB test (upon hire)
- Successful biannual physical exam (upon hire)
- Adult, child and infant First Aid/CPR (upon hire)
- Fingerprint Clearance Card (upon hire)
- Successful background check(s) (upon hire)
- Any other certification or acknowledgment as may be required by the agency, licensure, or funders

**WORKING CONDITIONS / PHYSICAL REQUIREMENTS**
- Position requires periods of desk time, as well as periods of mobility
- Position requires the ability to keep pace with clients (children ages birth to 18, and/or adults)
- Position involves frequent interaction with residential shelter clients, individuals with mental health challenges, and abuse survivors, both adult and child
- Position may require lifting/carrying up to 50 lbs
- Position may require kneeling, reaching, and stooping
- Position requires fluent and effective communication skills with diverse age groups and populations
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- **This job description is intended to describe the general nature and level of work being performed. This job description is not intended, nor shall it be construed as, a contract of or for employment, nor is it an exhaustive list of all responsibilities, duties and skills required of staff so classified. Northland Family Help Center reserves