Executive Vice President

2 weeks ago

Chicago, United States Ipsos Full time

**What makes this role important at Ipsos?**

The Executive Vice President (EVP) - Tech Sector Leads is an integral part of Ipsos’ US Client Organization. This role will be focused on high growth, high value technology clients, working at the cutting edge of the intersection of tech, social media and advertising. The EVP will also devote time to growing emerging relationships and developing new and existing buying points. The EVP will lead a team of senior, experienced Client Officers who each manage a portfolio of clients, as well as being an individual contributor servicing clients.

The EVP will focus their time and attention on both strategic and operational issues, primarily by assuring both as an individual and a tech team that we are:

- Understanding the clients’ strategy and challenges for media, buying platforms, hardware and ecosystems
- Showing deep sectoral knowledge, interest and enthusiasm in large complex media and/or tech clients and making sure our tech team is cutting edge
- Building short-term and long-term strategic sector and account plans for growth
- Identifying and targeting those client opportunities with the strongest ROI
- Building and nurturing relationships with senior client stakeholders (Insights, Marketing, UX, Strategy, Ad Sales/Digital Sales, Ads Marketing, Procurement, Operations, etc.)
- Overseeing quality of client facing content and developing thought leadership
- Retaining and expanding existing programs
- Penetrating new accounts and buying points
- Expanding the number of Ipsos services sold to clients
- Adapting client messages and offers from hook to developing differentiated large pitches
- Nurture a community of researchers at Ipsos excited to play an integral role in growing the account
- Staying current on industry and competitive trends
- Communicating Ipsos’ value proposition to clients
- Driving internal collaboration across key stakeholders and markets, working with the Global Client Director to ensure collaboration Building our profile as go-to industry experts for they key players in the sector

The EVP position has high visibility within the Ipsos US organization, reporting to a Chief Client Officer. The EVP will interact with other key senior stakeholders, including Service Line Presidents and Executive Vice Presidents, Global Account Leaders, and Service Line Client & Project teams.

**What you can expect to be doing**:
This role delivers against Ipsos’ Client Organization mission in three core ways:

- Driving growth
- Adding value
- Building long-term partnerships

**Driving Growth**:

- Builds a growth plan in collaboration with the service lines through defining target revenue by client, identifying significant opportunities e.g. competitor programs and developing hooks to open conversations
- Works closely with the service lines to develop plans to diversify the services we sell to current stakeholders, engage new stakeholders within current clients, and pursue opportunities with potential clients that we do not currently work with
- Ensures a ‘one Ipsos’ approach where multiple service lines target the same client/stakeholder; facilitates the combination of Ipsos services to answer clients’ business challenges
- Introduces the relevant Ipsos service lines to the client to maximize opportunities
- Aims to achieve a balance between developing new relationships for medium/long-term growth and delivering more immediate opportunities
- Tracks pre-proposal conversations and reports activity e.g. pipeline
- Works within the role specific tasks laid out in the Ipsos engagement framework (RACI)

**Adding Value**:

- Understands the sector, context, and strategic growth questions the client faces
- Builds a long-term vision for the sector and for clients, identifying the client’s growth agenda, priorities, competitive landscape, and key stakeholders
- Identifies and promotes Ipsos’ value proposition to meet client needs
- Focuses on, and tries to measure, the ROI our insight provides to our clients
- Recognizes how clients make decisions and how to better support them
- Develops new ideas, thought leadership, and innovative ways of answering clients’ business questions
- Connects the dots for clients; building on previous conversations/projects to deliver incremental value
- Mobilizes the wider Ipsos organization to support and innovate with clients

**Building Long-term Partnerships**:

- Creates personal connections with clients to develop relationships
- Develops and facilitates meaningful conversations around the client’s needs and business questions
- Moves our interactions past research exclusively, and into a more advisory relationship
- Maximizes positive sentiment and client satisfaction, working with the SL when challenges and issues are escalated by the client
- Builds relationships and trust with key client decision-makers to establish trusted advisor status Challenges the program retention plans, where client needs requi

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