Vice President of Freight Forwarding

2 weeks ago

Chicago, United States Redwood Logistics Full time

**Vice President of Freight Forwarding**

Reports To**:Executive Vice President of Modal Operations**

Location**:Chicago, IL**

Environment**: Hybrid**

Status**:Exempt; Salaried**

**Work Schedule**:
This position is full-time and hybrid Monday through Friday.

**Who We Are**:
Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Our Freight Forwarding services provides efficient and reliable logistics solutions to our clients worldwide. With a strong commitment to innovation and customer satisfaction, we specialize in seamlessly managing the transportation of goods across borders, ensuring timely delivery and cost-effective solutions.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

**Purpose of Your Work**:
As **Vice President of Freight Forwarding, **working within **Supply Chain Solutions **(one of our entities), you will play a pivotal role in driving the strategic direction and operational excellence of our global freight forwarding division. You will be responsible for overseeing all aspects of our international freight operations, building a team of managers and specialists to deliver exceptional service to our clients.

**How You Make a Difference Everyday**:
Strategic Leadership:

- Develop and implement strategic initiatives to drive growth and profitability in our international freight forwarding division.
- Analyze market trends, competitor activities, and industry regulations to identify opportunities and mitigate risks.
- Collaborate with senior leadership to align freight forwarding strategies with overall company objectives.

Operational Management:

- Oversee the day-to-day operations of our international freight forwarding services, ensuring efficiency, accuracy, and compliance with all relevant regulations.
- Optimize processes and workflows to enhance operational effectiveness and customer satisfaction.
- Monitor key performance indicators (KPIs) to track performance and identify areas for improvement.

Client Relationship Management:

- Cultivate and maintain strong relationships with key clients, understanding their unique needs and ensuring that our freight forwarding services exceed their expectations.
- Collaborate with the sales and business development teams to identify opportunities for expansion and revenue growth.

Agent Relationship Management:

- Cultivate and maintain strong relationships with existing and potential global agents forging mutually beneficial business continuity and growth based on the various needs of our clients.

Team Leadership and Development:

- Provide strong leadership to the international freight forwarding team, fostering a culture of accountability, innovation, and continuous improvement.
- Mentor and develop team members, empowering them to reach their full potential and contribute to the success of the division.

Compliance and Risk Management:

- Ensure compliance with all relevant regulations, including customs requirements, trade regulations, and transportation laws.
- Implement risk management strategies to mitigate potential liabilities and safeguard the company's interests.

**You’ve Got This?**
- Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related field; master's degree preferred.
- Minimum of 10 years of experience in international freight forwarding, with at least 5 years in a senior leadership role.
- Proven track record of success in driving growth and profitability in a global logistics environment.
- Strong strategic planning and analytical skills, with the ability to translate insights into actionable initiatives.
- Excellent leadership and communication skills, with the ability to inspire and motivate teams.
- Deep understanding of international trade regulations and customs procedures.
- Proficiency in relevant software and technology platforms used in the freight forwarding industry.
- Experience and willingness to travel overseas to identify and strengthen overseas agents.

**What We Offer**:

- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- F

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