Sos Program Spclst I

3 weeks ago

Austin, United States SECRETARY OF STATE Full time

**SOS Program Spclst I (JP24-076)** **(**00041676**)**

**Organization**: SECRETARY OF STATE

**Primary Location**: Texas-Austin

**Work Locations**: SoS Rudder Bldg 307 1019 Brazos St Austin 78701-2413

**Job**: Office and Administrative Support

**Employee Status**: Regular

**Schedule**: Full-time

**Standard Hours Per Week**: 40.00

**State Job Code**: 1570

**Salary Admin Plan**: B

**Grade**: 17

**Salary (Pay Basis)**: 4,224.92 - 4,224.92 (Monthly)

**Number of Openings**: 1

**Overtime Status**: Non-exempt

**Job Posting**: Apr 17, 2024, 1:45:06 PM

**Closing Date**: Apr 23, 2024, 11:59:00 PM

**Description**

**You will perform moderately complex administrative work with the Notary & Authentications team within the Office of the Secretary of State. You will actively commission Texas Notaries Public and issue certificates for the public to use internationally. You will be responsible to communicate verbally and in writing with the public concerning questions related to the processing of requests. This position will frequently assist walk-in customers. Work under moderate supervision with latitude for the use of initiative within limits of established policies and procedures.**:
**Work hours are 8:00 am to 5:00 pm, Monday through Friday, and on rare occasions overtime may be required. Option for telework available depending on the team’s workload.**:
**EXAMPLES OF WORK PERFORMED**:
**Job Related Duties**
- Review and process requests for a universal apostille in accordance with agency rules and within turnaround times.
- Review and process Notary Public Applications for eligibility and statutory compliance.
- Correctly enter selected information from documents into a computer database.
- Perform background checks on notary public applicants.
- Use a PC to retrieve necessary information from a computer database to print apostille/authentication certificates.
- Produce and assemble documents for mailing.
- Open and distribute mail.
- Other work as assigned by supervisor.

**Personnel Related Duties**
- Consciously foster a workplace environment that is consistent with the division’s core values: Help Everyone; Work Hard, Rest Hard; Fail Well; Open Communication; Seek Growth
- Work positively with team members and leadership to foster a cohesive team environment.

A DETAILED AND COMPLETE APPLICATION IS REQUIRED TO DEMONSTRATE HOW YOU MEET THE REQUIRED QUALIFICATIONS BELOW.

**REQUIRED QUALIFICATIONS**:
High school diploma or equivalent certificate

Minimum of 1 year of administrative experience

Minimum of 1 year of customer service experience

Ability to type 40 CWPM

**PREFERRED QUALIFICATIONS**:
Ability to proficiently speak and read/write in Spanish

Maintain at least 12hrs of college credits

***:
**KNOWLEDGE, SKILLS, ABILITIES**:

- Experience in customer service, clerical, or administrative support work.
- Ability to interpret documentation and to accurately enter high volume of data into a database in a fast paced environment.
- Ability to work as a member of a team and be an effective team player in a pleasant, professional manner.
- Ability to meet established deadlines.
- Ability to work with the public
- Ability to multi-task in a fast paced, high volume, deadline-oriented environment.
- Ability to meet daily performance goals
- Ability to use a computer to retrieve, research, and provide information.
- Must be detail-oriented.
- Regular and punctual attendance.
- Knowledge of PCs, office equipment, and work place protocols.
- Excellent organizational skills and ability to follow through with assigned tasks in a timely manner.
- Ability to communicate effectively verbally and in writing.
- Ability to be flexible and quickly adjust to new situations and changing demands of the team and team leader.
- Dependable, resourceful, and able to work independently.
- Must be willing to work overtime as required.

***:
**PHYSICAL REQUIREMENTS**:

- Perform duties in a stationary (seated) position with occasional periods of walking.
- Lift and carry boxes weighing up to thirty (30) pounds.

**IMPORTANT NOTES TO APPLICANT**:
It is highly recommended that applicants submit a cover letter for weighted consideration. Applicants who qualify for an interview will be asked to participate in a skills demonstration assignment**.**

Salary for this position is paid on the first business day of each month.

**Information for Veterans, Reservists, or Guardsmen**

**Qualifications**

A DETAILED AND COMPLETE APPLICATION IS REQUIRED TO DEMONSTRATE HOW YOU MEET THE REQUIRED QUALIFICATIONS BELOW.

**REQUIRED QUALIFICATIONS**:
High school diploma or equivalent certificate

Minimum of 1 year of administrative experience

Minimum of 1 year of customer service experience

Ability to type 40 CWPM

**PREFERRED QUALIFICATIONS**:
Ability to proficiently speak and read/write in Spanish

Maintain at least 12hrs of college credits

***:
**KNOWLEDGE, SKILLS, ABILITIES**:

- Experience in customer service, clerical, or administr

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