Supervisor Seis Kitchen River

1 week ago

Tucson, United States Seis Kitchen RiverCampbell Full time

**Position Summary**:
***

**Responsibilities including but not limited to**:

- Greet and welcome guests in a friendly and efficient manner, ensuring a positive dining experience.
- Take and accurately input customer orders using the restaurant's POS system.
- Ensure timely and accurate delivery of food to tables, maintaining a high level of efficiency in a fast-paced environment.
- Provide exceptional customer service by addressing any inquiries, dietary restrictions, or special requests from guests.
- Monitor and maintain cleanliness of tables, chairs, and dining area, promptly clearing used dishes and utensils.
- Collaborate with kitchen and support staff to ensure smooth coordination of orders and minimize wait times.
- Handle cash and electronic transactions accurately, processing payments and returning change efficiently.
- Actively contribute to a team-oriented atmosphere, supporting colleagues during busy periods and sharing responsibilities.
- Oversee daily restaurant operations, ensuring a smooth flow of service and adherence to established standards.
- Assume the role of manager on duty during assigned shifts, taking responsibility for staff management and decision-making.
- Conduct pre-shift briefings to communicate key information, such as menu updates, promotions, and operational expectations.
- Provide guidance and support to serving staff, fostering a positive and collaborative work environment.
- Assist in the training and development of new and existing team members, focusing on enhancing service skills and product knowledge.
- Monitor and enforce sanitation and safety standards, ensuring a clean and hygienic working environment.
- Handle customer concerns or issues promptly and professionally, striving to resolve problems to the satisfaction of guests.
- Collaborate with the management team to implement and reinforce operational policies and procedures.
- Act as a role model for exceptional customer service and efficiency, setting high standards for the team.

**Requirements**:

- Previous experience in a supervisory or leadership role within the restaurant industry.
- Strong organizational and multitasking abilities to manage both serving and managerial responsibilities.
- Excellent communication and interpersonal skills to lead and motivate a diverse team.
- Ability to make informed decisions and solve problems effectively in a fast-paced environment.
- Willingness to work a flexible schedule, including evenings, and weekends.
- Commitment to personal and team development, with a goal of advancing to an assistant manager position.
- The ability to stand and walk for extended periods.
- Capable of lifting and carrying trays of food and beverages, as well as handling other items related to the restaurant, weighing up to 50 pounds.
- Manual dexterity for handling administrative tasks, managing paperwork, and operating the POS system.
- Stamina to navigate between responsibilities, maintaining a high level of energy and focus.
- Flexibility to address physical demands associated with serving duties, including bending, stooping, and reaching.
- Note: The Supervisor role involves a combination of serving shifts and managerial duties, providing a developmental pathway for future full-time assistant manager positions._

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