Front Desk Agent

3 weeks ago

Schiller Park, United States Hyper Fight Fitness Full time

Job Summary:
**Responsibilities**:

- The Front Desk associate will be responsible for creating a positive member experience through exceptional customer service to members, prospects and guests
- The Front Desk will be energetic, professional and have self motivation to progress their sales and service skills
- Deliver outstanding customer service and create a stellar first impression to all members & guests
- Contribute to all revenue generating goals, including but not limited to: Retail & Membership
- Confidently sell memberships & personal training packages while presenting options to potential members
- Assist manager to complete outgoing sales calls & generate members through referrals/outside leads
- Conduct engaging club tours
- Assist with the cleanliness of the entire facility per current policies and ensure club cleanliness meets company standards
- Assist members with account inquiries, concerns and/or general inquiries
- Will escalate questions or concerns in a timely and professional manner

**Qualifications**:

- Excellent sales, communication, and customer service skills require
- Must have genuine hospitality and passion for people
- Goal-oriented with an ability to achieve sales in memberships and retail
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills & social media

**Job Type**: Part-time

Pay: From $13.00 per hour

Expected hours: 26 per week

Schedule:

- Evening shift

Work Location: In person

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