Front Desk Agent

2 weeks ago

Tinley Park, United States La Quinta Inns & Suites by Wyndham Full time

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus

**Job Types**: Full-time, Part-time

Pay: From $16.00 per hour

**Benefits**:

- Employee discount
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

Work setting:

- In-person

People with a criminal record are encouraged to apply

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Hotel experience: 1 year (preferred)

Work Location: In person

  • Front Desk Agent

    4 weeks ago

    Park City, United States Vail Resorts Full time

    As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upw Front Desk, Agent

  • Front Desk Agent

    2 months ago

    Ridley Park, United States Shaner Hotel Group, Inc. Full time

    The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services and hours of operation, as well as local information and directions for our guests. Main duties include: Checks guests in upon arriv Front Desk, Agent

  • Front Desk Agent

    4 weeks ago

    Estes Park, United States Grand Heritage Hotel Group Full time

    Job DescriptionJob Description$18/hr Front Desk Agents - Estes ParkThe Stanley Hotel located in beautiful Estes Park, CO is looking for a Front Desk Agent. As a Front Desk Agent, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner.Known for its old world charm, The Stanley Hotel...

  • Front Desk Agent

    2 weeks ago

    Lake Park, United States Heed Hospitality Full time

    Front Desk Agent **Duties**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer incoming phone calls and direct them to the appropriate department or individual - Provide information about hotel services, amenities, and local attractions to guests -...

  • Front Desk Agent

    7 days ago

    Overland Park, United States Midas Hospitality Full time

    Job DescriptionJob DescriptionFront Desk Agent- Springhill Suites: Overland Park, KSMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a...

  • Front Desk Agent

    2 weeks ago

    Clifton Park, United States BBL Hospitality Full time

    Front Desk Agent - $16.00 Job Details Job Location Saratoga Clifton LLC - Red Roof Inn Clifton Park - Clifton Park, NY Position Type Part Time Salary Range $16.00 - $16.00 Hourly Job Shift Any Job Category Hospitality - Hotel Front Desk Agent COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to...

  • Front Desk Agent

    1 month ago

    Overland Park, United States Midas Hospitality Full time

    Front Desk Agent- Springhill Suites: Overland Park, KSMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Front Desk Agent to...

  • Front Desk Agent

    4 weeks ago

    Overland Park, United States Midas Hospitality Full time

    Front Desk Agent- Springhill Suites: Overland Park, KSMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Front Desk Agent to...

  • Front Desk Agent

    3 weeks ago

    Cedar Park, United States Staybridge Suites Cedar Park, TX Full time

    Job Overview: We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience throughout their stay. This position requires excellent communication skills, attention to detail, and the ability to...

  • Front Desk Agent

    1 month ago

    Brooklyn Park, United States Midas Hospitality Full time

    Front Desk Agent- Home2 Suites: Brooklyn Park, MNMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Evening Front Desk Agent to...

  • Front Desk Agent

    4 weeks ago

    Brooklyn Park, United States Midas Hospitality Full time

    Front Desk Agent- Home2 Suites: Brooklyn Park, MNMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Evening Front Desk Agent to...

  • Hotel Front Desk Agent

    3 weeks ago

    Overland Park, United States Hilton Garden Inn Overland Park Full time

    Hilton Garden Inn of Overland Park in Overland Park, KS is looking to hire a full-time Hotel Front Desk Agent. Are you extremely friendly and outgoing? Does starting a career in the hospitality industry excite you? If so, please read on!This position earns a competitive wage of $15/hour. We provide excellent benefits, including medical, dental, vision, a...

  • Front Desk Agent

    3 weeks ago

    Oakland Park, United States Americas Got Soccer Full time

    Job Title: Front Desk Agent - In Person, Full Time **Job Description**: **Responsibilities**: 1. Customer Communication: - Greet everyone as they are entering or exiting the facility. 2. Processing Transactions/Resolving Inquiries and Issues: - Accurately process card transactions. - Resolve any transaction/account issues. - Respond to any in person...

  • Front Desk Agent

    4 weeks ago

    Cedar Park, United States La Quinta Inn - Cedar Park Full time

    Job DescriptionJob DescriptionSincere Hospitality is actively hiring for a Front Desk AgentWho we areSincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the...

  • Front Desk Agent

    3 weeks ago

    Park City, United States Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...

  • Front Desk Agent

    1 month ago

    Overland Park, United States Davidson Hospitality Group Full time

    Property Description Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast-paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest...

  • Front Desk Agent

    4 weeks ago

    Overland Park, United States Davidson Hospitality Group Full time

    Property Description Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast-paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest...

  • Front Desk Agent

    4 weeks ago

    Park City, United States Vail Resorts Full time

    Job DescriptionJob Description Create Your Experience of a Lifetime!Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+...

  • Front Desk Agent

    1 month ago

    Cedar Park, United States Sincere Hospitality Full time

    Sincere Hospitality is actively hiring for a Front Desk AgentWho we areSincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.Who you...

  • Front Desk Agent

    4 weeks ago

    Cedar Park, United States Sincere Hospitality Full time

    Sincere Hospitality is actively hiring for a Front Desk AgentWho we areSincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.Who you...